Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Customer Rating
4
glass top range
on June 5, 2024
Posted by: thisllyn
[This review was collected as part of a promotion.] So far the range has worked great and cleans up easily. I only gave it 4 stars because I wish it had an exterior light (it has an oven light) to light the stovetop.
This is the worst glass top range I have ever owned. It is almost impossible to clean. I have the recommended kit for cleaning. Everything that drips or splashes leaves a residue that is horrible to get off. Once it is finally clean it is extremely hard to get it to shine without smudges. I also didn't know anything about the apparently new way you have to adjust the heat for each burner according to the size of the pan. You also have to turn the knob clockwise or counterclockwise for certain size pans & the heat. The only reason I gave 2 stars is that the oven is great.
Response from frigidaire.comBy Christi, Online Outreach Specialist, June 6, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Sheryl54. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
[This review was collected as part of a promotion.] It looks really good in the kitchen, and the sleek ceramic cooktop gives the range a modern look. The temperature in the oven is even and bakes and roasts well.
[This review was collected as part of a promotion.] I’m enjoying my new appliance. The only issue I have with it, it’s hard to clean the top soap and water just won’t do. I bought the liquid and sponges made for it, and it helps.