Customer Reviews for Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range with Quick Boil Element - Stainless Steel
Customer Rating
5
Only a week, but we love it !
on September 14, 2024
Posted by: MimiFizzy
[This review was collected as part of a promotion.] I researched stoves for a very long time, and I went to three stores to see what the various stoves looked like, and felt like. Yes, I needed to ‘feel’ the weight of the stove, and the handle. After lots of shopping around, I found the stove about 30 miles away. I am thrilled about using that extra surface burner, for Thanksgiving!
[This review was collected as part of a promotion.] Heats evenly and looks nice, but it is not easy to clean glass top. Spills cause buildup which is difficult to remove. Even when using glass top cleaner there are smears which remain. It takes alot of work to keep the glass top sparkling.
[This review was collected as part of a promotion.] we've tried to burn this oven in over many hours, at above 425 degrees and yet still every time we turn it on there's a horrible chemical smell. A month later and I still don't want to put food in it. We've reached out to support but will probably buy something else.
Response from frigidaire.comBy Yhano, Online Outreach Specialist, September 13, 2024
Hello Valued Consumer,
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We are genuinely sorry as that is not the experience we expected you to have. We will make sure your concerns are noted, and we hope any future interactions are more satisfactory. Please be on the lookout for an email we have sent to discuss the next steps.
The best right here. Love how easy it is to use & most importantly (as a SAHM with a toddler) easiest to clean! In love with my new stove & im the happiest with it! ❤️
[This review was collected as part of a promotion.] I like the simplicity of the stove oven. Only thing I complain about it is having to keep it cleaned and conditioned, to avoid cooked on stains/marks.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 10, 2024
Thank you for sharing your experience with our product. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in the hopes that we can better serve your needs in the future. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Love it! What I love most about my new sleek Frigidaire combo stove/oven is the ease with which I can use and rely on it. It has knobs as opposed to ultra-modern, ultra-frustrating controls that blink on and off. My only regret is that I didn't buy this earlier!