Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - iPhone 17 Pro Defender Series Pro XT Case for MagSafe with Camera Control - Dark Side - Black
Average customer rating
3.8
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
33
4 Stars
4
3 Stars
3
2 Stars
3
1 Star
11
68%of customers recommend this product.
(
25 out of
37)
Customer Reviews for OtterBox - Refurbished Excellent - iPhone 17 Pro Defender Series Pro XT Case for MagSafe with Camera Control - Dark Side - Black
Posted by: Aaron
Verified Purchase:Yes
The case lets dust in behind it. Also the clips I got don’t hold the phone securely
No, I would not recommend this to a friend.
Response from otterbox.comBy Web Review, March 26, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Laurence
Verified Purchase:Yes
Just right as expected from OtterBox. Like the textured sides.
Written by a customer while visiting otterbox.com
Posted by: Becky
Verified Purchase:Yes
The case was easy to put on, easy to follow instructions and feels good in my hand if that makes sense.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dean
Verified Purchase:Yes
Case is pretty good. Goes on a bit hard back settles in well. The bottom still allows lint in from your pocket so the case will need to come off at some point to clean the phone.
Written by a customer while visiting otterbox.com
Posted by: Autumn
Verified Purchase:Yes
The case fell apart days after using. I have yet to receive a replacement.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 5, 2026
We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Will
Verified Purchase:Yes
Looks better in person in my opinion. Its light enough for daily wear and its very protective.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com