Customer reviews from https://www.asus.com
ASUS - ZenWiFi BT10 Tri-band WiFi 7 Mesh, 18 Gbps, 6000 sq.ft (2pk), Dual 10G, Security, Parental Controls
Average customer rating
4.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for ASUS - ZenWiFi BT10 Tri-band WiFi 7 Mesh, 18 Gbps, 6000 sq.ft (2pk), Dual 10G, Security, Parental Controls
Customer Rating
4
Excellent performance but difficult administration
on October 7, 2026
Posted by: L2JPVD
Frequency of use:Daily
Verified Purchase:Yes
This router is very high quality and very fast. It has quite a few features, but is quite difficult to administer. And I found an annoying bug. There is a button on top for WPS. But in the Administration control panel, you can change it to any of WPS, Toggle Radio, or turn LED on/off. I chose turn LED on/off. When I pushed the button, the LED went off, as it should have, but I could not turn it back on. Finally the writing on top is almost impossible to read. There is also a button for factory reset. It would be real easy to accidentally push the wrong one. Factory reset should require a paper clip pushed into a little hole, or something like that.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Dsipes48
Verified Purchase:Yes
I purchased the ZenWiFi BT10 to replace my ZenWiFi BT8 because of my issues with 2.4Ghz dropping my 2.4Ghz devices. The BT10 installation took less than an hour to complete which is better than the half day it took me to install the BT8. This could be because I had a better idea of what to do. My 2.4Ghz Device seems to have settled down and at this time have stayed connected. The ASUS app is adequate and in some ways quite cool. Throughput is on the high end of my network throughput. With the BT8 it was a struggle to reach the high end throughput and most of the time it was less than 90% of maximum. I like the 6eGhz being available with the BT10. Several of my devices can take advantage of this.
Written by a customer while visiting https://www.asus.com
Posted by: Eric Jmail
Frequency of use:Daily
Verified Purchase:Yes
In my simple setup, the Initial setup went well and things were easy to do. Found the router functions a bit lacking (why are all wired interfaces on the same network?!) but overall fast and easy to configure and the devices perform well.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Verified Purchase:Yes
Pretty straight forward to install. Asus should include simple instructions on how to reset the router if it loses the connection. I had to Google it when the power went out and knocked it offline.
Written by a customer while visiting https://www.asus.com
Posted by: Eduardo
Frequency of use:Daily
Verified Purchase:Yes
It works very good, super fast connection and ao far reliable. What I am missing is the admin functionality, for example parental control is too rigid, other products allow timer for specific apps or url, this product has schedule but it is too rigid.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: David in DFW
Frequency of use:Daily
Verified Purchase:Yes
Like most of the features. Easy setup for basic functionality.
Processor is slow. A lag is evident when navigating through the setup menus to use more features. Also having trouble with stability on some advanced features. For example, adding mac addresses for explicit access.
Run features and performance measure fast so connectivity is improved along with having more security features. Security was the primary driver for me.
Overall enjoying the upgrade.
Written by a customer while visiting https://www.asus.com
Posted by: Dtank
Frequency of use:Daily
Verified Purchase:Yes
Switched over from a Google WiFi setup with 7 nodes to a BT10 setup with 4 points. Was nervous about switching over as I had read some reviews with others experiencing difficulty with smart devices connecting. The setup was easy. I kept my old network name for an IoT network and all my old devices connected with no issues. New network is blasting fast as I’m getting 700+ mbps wireless in the corners of my house where I was getting 30 or slower on my old system. Everything is set up wireless with the AiMesh, and has worked seamlessly. Very happy I pulled the trigger on my purchase.
Written by a customer while visiting https://www.asus.com
Customer Rating
1
Technical Issues - ASUS ZenWiFi BT10 – WiFi 6GH
on December 16, 2025
Posted by: Antono
Frequency of use:Daily
Verified Purchase:Yes
The ASUS ZenWiFi BT10 fails to deliver stable Wi-Fi 6 GHz connectivity, lacks Smart Connect controls, defaults to unstable DFS channels, and does not support AiMesh node port bonding for my Synology NAS. Overall performance is far below expectations. I am requesting a return/refund as the product is not fit for purpose.”
Response from https://www.asus.comBy CLM, December 17, 2025
Dear Antono,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing unstable connection. To resolve the weak signal, place the router in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/networking-iot-servers/whole-home-mesh-wifi-system/zenwifi-wifi-systems/asus-zenwifi-bt10/helpdesk_bios?model2Name=ASUS-ZenWiFi-BT10. For helpful tips on how to setup Smart Connect, visit our Product Support page: https://www.asus.com/ch-en/support/faq/1012132/. To resolve the issue with your Synology NAS, try using wired AiMesh backhaul for best performance. For helpful tips, visit our Product Support page: https://www.asus.com/us/support/faq/1044151/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing unstable connection. To resolve the weak signal, place the router in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/networking-iot-servers/whole-home-mesh-wifi-system/zenwifi-wifi-systems/asus-zenwifi-bt10/helpdesk_bios?model2Name=ASUS-ZenWiFi-BT10. For helpful tips on how to setup Smart Connect, visit our Product Support page: https://www.asus.com/ch-en/support/faq/1012132/. To resolve the issue with your Synology NAS, try using wired AiMesh backhaul for best performance. For helpful tips, visit our Product Support page: https://www.asus.com/us/support/faq/1044151/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com