Customer reviews from sharkninja.com
Shark - Refurbished Excellent - UltraLight PetPro Corded Stick Vacuum - Purple
Average customer rating
4.1
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
87
4 Stars
26
3 Stars
12
2 Stars
5
1 Star
18
85%of customers recommend this product.
(
90 out of
106)
Customer Reviews for Shark - Refurbished Excellent - UltraLight PetPro Corded Stick Vacuum - Purple
Customer Rating
5
Another Wonderful Machine by Shark Love it.
on May 9, 2026
Posted by: Mike81
from St George KS
Gender:Male
I’m so happy that I have this vacuum. Shark again impressed me with this wonderfully powerful vacuum. The dusting attachment is a great touch that adds to an already great vacuum cleaner. Love it.
Written by a customer while visiting sharkninja.com
Customer Rating
1
a total disaster of a vaccum
on May 22, 2026
Posted by: FURIOUS
I cannot believe they are allowed to sell this trash to anybody. It is a machine that falls to the floor because it is not made to stand up by itself. It is a job just to have it standing up in your arms, not to mention the disaster it is to store it: it is either laying on the floor or sliding every time leaning on the wall.
Response from sharkninja.comBy SharkNinja, May 22, 2026
Hi there,
Thank you for taking the time to leave feedback, we really appreciate you sharing your experience.
We’re very sorry to hear about the issues you’ve had with the vacuum and how difficult it has been to store and keep upright. We understand how frustrating this must be and this is not the experience we want for our customers.
To store the vacuum upright, detach the handheld vacuum and hang it from the storage hook on the front of the wand. Then wrap the power cord around the cord hooks.
We will be sure to pass your feedback on to the relevant team. In the meantime, you may find this FAQ helpful:
https://support.sharkninja.com/article/HZ700-Series-Shark-UltraLight-Pet-Pro-Corded-Stick-Vacuum-FAQs
If you need further assistance, please contact our support team so we can help:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thank you for taking the time to leave feedback, we really appreciate you sharing your experience.
We’re very sorry to hear about the issues you’ve had with the vacuum and how difficult it has been to store and keep upright. We understand how frustrating this must be and this is not the experience we want for our customers.
To store the vacuum upright, detach the handheld vacuum and hang it from the storage hook on the front of the wand. Then wrap the power cord around the cord hooks.
We will be sure to pass your feedback on to the relevant team. In the meantime, you may find this FAQ helpful:
https://support.sharkninja.com/article/HZ700-Series-Shark-UltraLight-Pet-Pro-Corded-Stick-Vacuum-FAQs
If you need further assistance, please contact our support team so we can help:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Not heavy, easy to clean the cup
on May 23, 2026
Posted by: Jomar
from California
Gender:Female
I got this for my client and I like it very much. I have one like 7 years and still working well.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product!
on June 18, 2026
Posted by: Jkbcab
Gender:Male
I like everything about it!! I like that it does a good job cleaning both floor and rugs. It is light weight. It can make a 90 degree turn and picks up everything. Great product!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com