Customer reviews from singer.com
Singer - SteamCraft Clothes Iron - White
Average customer rating
2.9
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
9
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
10
50%of customers recommend this product.
(
9 out of
18)
Customer Reviews for Singer - SteamCraft Clothes Iron - White
Customer Rating
1
Danger
on July 7, 2026
Posted by: Hatch123
DANGER! Purchased about 10 months ago. While I was using the iron it started popping, and smoking and the inside plastic was bubbling and melting. Huge fire danger. Thank goodness I had not walked away, the house could have easily burned down! Clearly a manufacture defect.
Response from singer.comBy Customer Support, July 9, 2026
We understand your disappointment with the Singer SteamCraft Steam Iron and agree that this is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Posted by: Ann Arbor Gal
from Ann Arbor, Mi
Verified Purchase:Yes
Replaced Remowa because it wasn't hot enough to iron damped cotton pillowcases adequately, let alone linen slacks.
Extremely pleased with this Singer steam iron.
Extremely pleased with this Singer steam iron.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Saeid
from Canada , Ontario , Richmond hill
Verified Purchase:Yes
The knob design is flawed; they’re placed in a way that your hand easily bumps into them, which frequently changes the settings unintentionally.
This cause cloths to get damaged
This cause cloths to get damaged
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
2
Worked great for just a year
on September 7, 2025
Posted by: Sas07
from Gatineau, Canada
Bought it about a year . It worked well until last week. It is turning on but won’t heat anymore. Wonder what the warranty policy is ?
Response from singer.comBy Customer Support, September 11, 2025
We are very sorry to hear that your SteamCraft Iron did not meet your expectations. You can contact our dedicated Customer Care team at 1-877-746-4375 for assistance with troubleshooting or to explore other options. Here is the address to the warranty information for your iron: https://attachments.gorgias.help/r1WE86rbDle6J4Mv/hc/Q9r0k7BYW92vg13y/2025051516-7850f277-6e77-4c76-a512-367f7dd78931-singer%201%20warranty%20471099827b.pdf
Written by a customer while visiting singer.com
Customer Rating
1
Pas recommandable
on November 27, 2024
Posted by: Kadi
J’ai acheté ce fer il y a 2 ans. Il n’a jamais bien fonctionné. Ne chauffe pas bien et l’eau coule tout le temps. Il ne fonctionne déjà plus. Je ne le conseille pas.
Written by a customer while visiting singer.com
Customer Rating
1
Faulty iron only 2 months in!
on November 26, 2024
Posted by: Simone
from St louis
I bought it and only used it 3 times and it’s not working!
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
1
Don't Waste Money
on September 30, 2024
Posted by: sgrace12
from NH
Reviewing after 9 months of use. I ordered this because I thought the long auto-off function would be helpful, which it is. But after several months, iron started to leak out of the bottom, making the steam function useless. There is no cord retract, and the cord does not swivel, so it's much more of a hassle to work with. Would not recommend, disappointed I wasted my money.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, October 1, 2024
We are sorry to hear that your iron is not working properly. Please reach out to our Customer Support team for assistance with your warranty coverage. They can be reached at 800-474-6434.
Written by a customer while visiting singer.com
Customer Rating
3
Embossed Sole Plate can mark fabric
on February 29, 2024
Posted by: JeffSTL
from Saint Louis
I like the long auto off which means less lost time waiting for it to heat up again. However, I am bewildered by the decision to emboss your logo on the sole plate. The raised metal leaves oval grooves on some of our fabric which are hard to press out. Now if we want to keep using it we have to avoid using the center of the sole plate on some fabrics. Not impressed.
No, I would not recommend this to a friend.
Response from singer.comBy Courtney, March 8, 2024
We're sorry to hear that you feel this way about our product. Thank you for taking the time to provide this honest feedback. We truly appreciate it and will pass it back to our design team. We hope to better serve you in the future!
Written by a customer while visiting singer.com