When it worked it was good..... used 3 times and stopped had to change the battery which is quite pricey and used it 4 times in a 3 week timeframe being careful as to how I stored it and again it stopped.... not going to replace battery again as I think this is a boat anchor and junk with its battery appetite..... cannot afford to use as cost of batteries will be more than cost of the product
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, April 8, 2023
Thank you for your feedback. We are so sorry to hear your Instant read thermometer is going through batteries so quickly. We are happy to help get to the bottom of this. Our Care team is reaching out to assist you further. Please look for our outreach soon. Thank you!
I got 3 uses out of mine. Then it stopped turning on. I changed out the battery but it still won’t turn on. Complete waste of money.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, April 3, 2023
Thank you for your feedback. We are so sorry to hear about your Instant Read thermometer not turning back on after replacing the battery. We are here to help make this right. Our Care team will be reaching out to assist you further. Thank you!
Bought this last year. Stopped working, changed battery and still doesn’t work
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, March 8, 2023
Thank you for your feedback regarding the Instant read thermometer. We are so sorry to hear your thermometer stopped working. This is not the quality we expect from our products. We are here to make this right. Our Care team will be reaching out to assist you further. Please look for our email outreach soon. Thank you!
I received the Weber instant read temperature probe as a Christmas gift from my wife. Worked well the first 5 times till I’ve accidentally bumped it off the kitchen bench top. Dropped 90cm/35 inches. Not a scratch on it at all but the internal screen has a small crack in the upper left corner of the glass and now the screen is unreadable. I would not recommend this product purely because I know for a fact, on the first drop it can and will break. See attached photos.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, February 22, 2023
We appreciate your feedback, and we are sorry to learn that your thermometer broke when it was dropped. We expect our products to be durable, though we always recommend care when handling electronic devices.
We would like to offer our assistance. Please look for an email outreach from our Care team soon. Thank you!
Worked great for 2 months then quit. Changed battery and still won’t turn on.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, January 23, 2023
Thank you for your feedback. We are so sorry to hear your Instant Read thermometer stopped working after two months. We are happy to help get this resolved. Our Care team is reaching out to assist you further. Please look for our outreach soon. Thank you!
I bought this during the summer to help with a Bar B Q. It worked great the first few weeks then it quit. I thought it might be battery so I replaced it. Still didn't work. Ended up buying another one. and same as the first 3 weeks it quit working. Very disappointed. The retailer will not take back. . Now I have two :-(.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, January 19, 2023
Thank you for your feedback. We are very sorry to hear your Instant read thermometer stopped working. We are happy to help make this right. Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Thermometer only used several times and won’t work
on January 14, 2023
Posted by: CatFranGam
Thermometer is in very good condition and barely used. Less than a year old. Stopped working. I replaced battery with several separate batteries and it will not turn on. I would like for the company to send me a replacement.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, January 17, 2023
Your feedback is very important to us! Thank you for letting us know about the issue you had with your thermometer. All of our accessories carry a 2-year warranty because we expect them to be high-quality and long-lasting.
Our Care team is here to help with a replacement. Please look for our email outreach soon. Thank you!