Bought this thermometer this early this year . Got a few usages out of it then stopped working. Replaces the battery and won’t turn on .
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, November 5, 2023
Your feedback means a lot to us. We are very sorry to learn your Instant read thermometer stopped working. We are here to help make this right. Please look for an outreach email from us soon. Thank you!
It melts very quickly if you accidentally let the lid down---
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, October 16, 2023
Thank you for your feedback! We are sorry to hear about your experience. For safety and performance reasons, the thermometer should not be left in food on the grill or exposed to temperatures outside of the temperature range. Our support team will be following up with you.
Bought this to go with our new Weber grill, but the display wouldn't come on at all. Replaced the battery, and it worked once. Now the screen is blank and it won't come on at all again. Very disappointed in this product since I purchased it due to the Weber name and reputation and I am out the cost of the product and a new battery.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, September 18, 2023
Your feedback is very important to us. We are very sorry to hear your Instant read thermometer is not working after one use. We are here to offer our assistance and make this right. Please look for an outreach email from our Care team soon. Thank you!
The instructions say operating range is 32F to 122F. Is this meant to check meat for cooked temperature or for checking safe temperature during storage? 122F is too low of a limit for cooked meat.
Response from weber.comBy Weber grills , Consumer care, September 11, 2023
We appreciate your feedback. We are sorry about the typo. The temp range is 32°-400°F. It is meant to check the meats doneness. Hope this helps. We will also reach out to follow up. Thank you!
I bought one and it worked once. I replaced the battery. Still dead. I’m taking it back and not buying anything else from Weber.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, August 29, 2023
Your feedback means a lot to us. We are very sorry to hear your thermometer only worked once. This is not the quality we expect from our products. We are here to help. Our Care team will be reaching out to assist you further. Thank you!
Bought two years ago with new grill and lots of other weber accessories. Thermometer quit working. Replaced battery, still will not work
Response from weber.comBy Weber grills , Consumer care, August 29, 2023
Your feedback means a lot to us. We are very sorry to learn your thermometer stopped working. We will make this right. Our Care team is reaching out to assist you further. Thank you!
This is really a great thermometer, but it breaks quickly and easily. Make sure you hold on to those receipts if you want Weber to replace it when it breaks. You’ll likely need to utilize the two year warranty within 6 months of purchasing it!
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, August 9, 2023
Thank you for bringing your issue to our attention! We appreciate your feedback and we apologize for the inconvenience. That is not the quality we are known for!
Please look for an email outreach from our Care team. We will be here to help with a replacement. Thank you!