Stopped working after only a few uses. Replaced the battery but now only shows LL.L on the display. Tried putting the tip in hot water to raise the temperature but still not working. Avoid!
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, May 12, 2020
Hello, our sincerest apologies for this inconvenience! We have passed your feedback to our support team and they will be reaching out to you shortly!
I have used this thermometer about 4 times. It was working great and accurate. Went to use it again and the readings on the screen are not legible. It has been kept in the house in a cabinet between uses. (controlled temperature environment). I was shocked that the display was faulted.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, May 11, 2020
Hello, thank you for bringing this to our attention. We do not expect our thermometer to go bad this quickly. We have requested our support team to reach out to you! We are here to help you find a solution!
I got this thermometer 3 days ago and just at the time I started cooking a stake and tried to test the thermometer, it showed the temperature of the meat and just right after that, I went to HH
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, May 11, 2020
Hello, our sincerest apologies for this inconvenience! We have passed your feedback to our support team and they will be reaching out via email shortly!
I bought the thermometer because I trusted the Weber name. I thought it represented quality. I used it for about a year, then the ‘HH’ appeared. Now it’s dead. Very disappointed in Weber and will look at other models of grills and accessories whenever I need anything.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, May 5, 2020
Hello, thank you for bringing this to our attention! We have passed your feedback to our support team and they will be reaching via email shortly to assist you with this issue!
I purchased this with a new Weber Genesis II SS Grill. I used it for the first time today and did not work reading 150 after Tomahawk steak on grill for 10 mins. indirect heat. So I had to guess and cut the rest of these so happy that it ruined a special Birthday Dinner for my daughter. I thought being grill company products would work, NEVER AGAIN !
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills , Weber Grills , May 6, 2020
Hello! We are sorry to hear this! This Instant-Read Thermometer is backed-up by a 2-year warranty, and our team has reached out to offer some assistance. Thank you.
Worked great when it worked, but after using for 2 months, no screen display. Tried new battery, no improvement. Weber quality is evident in grill, accessories (light, tools, cover) but not with this little thermometer.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, May 2, 2020
Hello, our sincerest apologies. Your thermometer should last more than just two months. We have forwarded your feedback to our support team and they will be reaching via email soon!
I've had this for about 2 years and it has typically worked well until the battery died on it last month. The battery cover is not coming off with 'delicate prying.' I think there are better products out there.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills , Weber Grills , May 6, 2020
Hello! Thank you for taking the time to provide your feedback. If you decide to purchase a replacement Instant-Read Thermometer, please keep in mind it will be covered by a 2-year warranty, and we will be happy to help if you encounter any issue. Thanks!