Customer Reviews for Replacement Part 6750 | Fits Weber Models and more | Grill Temperature gauges
Customer Rating
1
Disappointing
on June 20, 2020
Posted by: babazon2543
from Frisco, TX
Gender:Female
I bought this over Christmas and it was our favorite kitchen tool until it suddenly stopped working. I replaced the battery and still no luck. very disappointing!
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , July 20, 2020
Hello, We are sorry to hear that your thermometer is no longer working as it should! Rest assured this is backed by a 2-year warranty. We have passed this information to our support team. Thanks!
I bought this about 7 months ago and for few times we used it, it was great. Unfortunately, it suddenly stopped working; the display shows nothing and it will not turn on. I have the older model (p/n 6492) that's been working for years. From what I see from most other reviews, this newer model is not designed as well and appears to only last a short time.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, July 20, 2020
Hello! We are sorry to hear your instant read thermometer is not functioning correctly. However this is backed by a two year warranty. We have passed your feedback and our support team should be reaching out to you soon to assist!
This worked well at first and now it stopped working. I can’t figure out how to change the battery if that is the problem. We just bought this a year ago.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, July 12, 2020
Hi, We have reached out to you to help you troubleshoot and to help with warranty. Thank you,
I thought i was alone with this problem. Worked very good for some time and then nothing.This is the ONLY product from Weber i DONT recommend. I hate giving bad reviews but Weber is known for quality. This product doesn't fit its profile.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, June 28, 2020
Hi, We are sorry you are having a bad experience with the thermometer. We have reached out to you via email to help you troubleshoot. Thanks!
I got this in a package with other grill accessories for my bridal shower. And I finally opened it and was so excited to use it. We used it twice, and it is now dead. The LCD screen isn't turning on, and I changed the battery and nothing. So disappointed.
Response from weber.comBy WeberGrills, WeberGrills, June 16, 2020
Hello, thank you for bringing this to our attention and we are very sorry to hear about this issue. We have passed your feedback to our support team and they will be reaching out soon to assist you!
My daughter gave me this thermometer as a present and I loved how it worked - for the 3 times I was able to use it. After that, the display didn't work anymore - even with a fresh new battery. Weber did send me a brand new one. That one also stopped working - same issue, screen stopped working. Even with a brand new battery. Also, the door to the battery compartment is nearly impossible to open.
No, I would not recommend this to a friend.
Response from weber.comBy WeberGrills, WeberGrills, June 9, 2020
Hello, we are very sorry to hear about this! In order to get to the battery compartment you must loosen the screw on the back of the unit. We have passed your feedback to our support team and they will be reaching out via email shortly. We hope to help you find a solution soon!