Customer Reviews for Replacement Part 6750 | Fits Weber Models and more | Grill Temperature gauges
Customer Rating
1
Half Screen Read Out
on July 8, 2021
Posted by: JMR734
from Michigan
Gender:Male
Expertise:Intermediate
I bought this 5 months ago and we used it on average 3 times a week. LOVED IT! Then only half the numbers started showing up and replaced the battery and still only shows partial screen. Picture attached
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 9, 2021
We are sorry for the inconvenience caused by the malfunctioning screen on your thermometer. We reached out via email to help get the replacement process started. All of our thermometers (and other accessories) have a 2-year guarantee. Please respond to our follow-up at your convenience so we can make this right for you. Thanks for your patience and understanding!
The thermometer seems to work fine. However, in order to even start using it, we had to open the battery compartment to remove the plastic barrier. We happened to have a tool that worked, but the screw is soooooo tiny, I wonder how many people have a tool that small. I'm hoping it works for a long, long time before we have to change the battery. I think this is a very poor design. The Weber instant read we had previously was much better
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, June 28, 2021
We will make sure our team receives your feedback regarding the ease of access to the battery in this thermometer. Thank you! We always want our Weber fans to be satisfied with all of our products and accessories. We are always here to help with any issue that you may experience. Please reach out to our Support team if there is a anything else we can do to help.
I bought this thermometer to go with my great Weber kettle bbq but it has failed terribly. It reads LL.L on the screen and even after changing the battery it still doesn’t work. I’m very disappointed!
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , June 19, 2021
Hello, we are sorry to hear that your thermometer is not working properly. We would not expect this. Rest assured, we have passed it along to our support team and will contact you to assist further. Thanks!
I bought this at least a year ago and we used it on average 3 times a month. LOVED IT! Then only half the numbers started showing up and replaced the battery and now it doesn't even turn on.
Response from weber.comBy Weber Grills, Customer Service, May 31, 2021
Thank you for leaving feedback for the Instant-Read Thermometer. We are sorry that it is not functioning correctly for you. We would love to send you a new or comparable one to make up for the inconvenience this has caused you. We will email you to discuss this further.
Don’t waste your money. After only a few uses the digital screen is illegible. I thought it may be a battery issue so I replaced the current battery and that changed nothing. See my picture for the issue. I’d like a new one!
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 5, 2021
Hi! We appreciate you taking the time to provide your feedback regarding the instant read thermometer. It is unfortunate to hear about the display stopped working. We would be happy to provide a replacement. Please reach out to our support team at Weber by phone at 800-446-1071 or by email at support@weberstephen.com. Thanks!