Customer Reviews for Replacement Part 6750 | Fits Weber Models and more | Grill Temperature gauges
Customer Rating
1
Stopped working within months
on March 4, 2022
Posted by: Nickbwcc
from California
Gender:Male
Expertise:Intermediate
Worked great a few times and always hand washed the probe. Battery seemed to have died really quick, replaced battery and nothing! Tried to clean the battery terminals just in case but they are shiny as can be. Disappointed in this product when I started off very happy and excited for my first electric thermometer.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, March 5, 2022
Thank you for your feedback. We are very sorry that your thermometer stopped working. We would never mean to disappoint one of our Weber fans!
Your thermometer is backed with a 2-year warranty. Please look for an email from our Support team.
We'll make sure that you have a working thermometer again soon. Thanks!
We got this as a gift to go with our Weber grill however it suddenly stopped working. Thought it was a battery problem, but replacing the battery did nothing. Very disappointing.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, March 5, 2022
We appreciate your feedback. Please accept our apology for the inconvenience you experienced with your instant-read thermometer. We expect our products to be dependable, so we back them with a warranty.
Please look for an email outreach from our Support team. We will make things right! Thank you.
I have two of these thermometers and they have both failed to hold up to the Weber standards for quality . I’ve had one for approximately one year that the screen went blank on in about six months , which I figured was just a battery problem . I happen to have a second thermometer Hyatt was given to me as a gift so I didn’t worry about going and getting a new battery for the first one . Well , the second thermometer’s display decided to malfunction so I got new batteries for both thermometers and when I installed them , neither one would work . The one with the blank screen was still blank and the one with the malfunctioning display was still not working ! I really like the thermometers and used them quite often but very disappointed that they didn’t last long at all .
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, February 24, 2022
Thank you for your feedback. We are glad to hear that you liked your thermometers, but we apologize for the inconvenience you have experienced.
Our accessories carry a 2-year warranty and we would like to help make things right.
Please look for an email outreach from our Support team soon. Thanks!
Suddenly failed. Thought it was the battery, but not. Nothing on the screen. Owned less than 6 months.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, February 19, 2022
We appreciate your feedback. Please accept our apologies for the inconvenience you are experiencing with your thermometer. That is not the experience we expect from our products.
We support our accessories with a generous warranty. We're here to make things right!
Please look for an email outreach from our Support team soon. Thanks!
I bought this thermometer a couple months ago, I used it 3 times and now the display is messed up! Tried a new battery, same thing!
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, February 7, 2022
Thank you for being a Weber fan! We greatly appreciate your feedback regarding the Instant-Read Thermometer. We are so sorry to learn about the screen error. This is an unusual occurrence. Our team has reached out via email to offer a replacement thermometer. Thank you!
This Instant Read Thermometer is a great tool and easy to use. If you don't realize, like I didn't, it does have a temperature reading on it when first turning it on, but does not affect it reaching the correct temperature after placing it in the food that you are testing. For the price, it is an easy to use convenient thermometer.
I used this a couple of times and it stopped working. At first it read all 8s. I removed the batteries and now it just reads LL or HH.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, January 28, 2022
Thank you for being a long time Weber fan! We greatly appreciate you taking the time to share your feedback regarding the instant read thermometer. We are so sorry to learn the thermometer stopped working. We can send out a replacement. Our team has reached out via email to help get this resolved. Thank you!
Worked well for about six months - simple to use and simple to understand. Yet, despite me being careful to only handwash and keeping the electronics / display away from water, the display stopped reading (half the readout is garbled). I love my Weber grill so expected more from this product.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, January 25, 2022
Thank you for your feedback and for being a Weber fan! We are very sorry to see that your thermometer stopped working. We expect our products to be high-quality and reliable. We support our products with a generous warranty for that reason!
Please look for an email outreach from our Support team. We're here to help! Thank you.