Customer reviews from Ashley Furniture
Tvilum - Austin 4 Drawer Chest Woodgrain - Black
Average customer rating
3.5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
5
4 Stars
5
3 Stars
6
2 Stars
2
1 Star
2
Customer Reviews for Tvilum - Austin 4 Drawer Chest Woodgrain - Black
Customer Rating
3
Good dresser, horrible instructions
on March 23, 2025
Posted by: LISAO
The dresser itself is well made and sturdy. It’s the putting it together part that was difficult. I have put together lots of furniture pieces over the years and this was by far the most lacking of accurate instructions. Nothing was labeled so every piece of hardware needed to be opened and separated to hopefully match the picture in each step. If it wasn’t for the online video I found I’m not sure I could have completed it. It took me over 5 hours to build!
Written by a customer while visiting Ashley Furniture
Customer Rating
3
Great dresser, too many parts, awful assembly instruction
on March 7, 2025
Posted by: DEVIV
Dresser looks neat, quality is very good, price is good. If not for the two reasons I mentioned here, it would’ve been a 5 star dresser.
The awful assembly instruction, and the million parts, screws, tools, plus the time it needed to assemble this dresser over shadow the positives of this otherwise great dresser unfortunately.
The awful assembly instruction, and the million parts, screws, tools, plus the time it needed to assemble this dresser over shadow the positives of this otherwise great dresser unfortunately.
Written by a customer while visiting Ashley Furniture
Customer Rating
3
Poor instructions and parts labeling
on January 22, 2025
Posted by: LORENEK
Not as sturdy as I had hoped. The instructions leave much to be desired, none of the parts had labels on them and the screws were just packed together requiring a lot of time to figure out which screw needed to be used for which part.
Written by a customer while visiting Ashley Furniture
Customer Rating
3
Austin 4 drawer chest
on January 19, 2025
Posted by: ELAINAW
The quality of the night stand is great. It is just like the picture and the price is reasonable. The directions are very hard to follow and led to wrong pieces in wrong places. Also, none of the parts are labeled in an easy way, so parts were confusing and it was a pain to have to put together. The directions need to be more clear and the parts and pieces need to be labeled and bagged individually.
Written by a customer while visiting Ashley Furniture