Customer reviews from Tzumi Electronics
Tzumi - Flex Fitness ShiatsuPro Shiatsu Back and Neck Massager, Cordless Heated Neck and Shoulder Massager - Black
Average customer rating
4.9 out of 5
4.9
(443 Reviews)
Open Ratings Snapshot
Rating breakdown 443 reviews
5 Stars
423
4 Stars
8
3 Stars
7
2 Stars
2
1 Star
3
100%of customers recommend this product. 
(
50 out of 50
)
Best Buy Privacy Policy
Customer Reviews for Tzumi - Flex Fitness ShiatsuPro Shiatsu Back and Neck Massager, Cordless Heated Neck and Shoulder Massager - Black
Customer Rating
5 out of 5
5
Shiatsu massager
on December 11, 2025
Posted by: JSMZ9E
Barely had this for a little over 3 months and it broke.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Great massage for neck and back
on December 12, 2025
Posted by: HOBBYNONNI
Love that it’s portable and easy to recharge. Early days to say if its long lasting. So far so good.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Hi
on December 13, 2025
Posted by: LG7cJOqq
Love works great deep tissue pain everyone should on one
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Mrs.
on December 13, 2025
Posted by: LettyMH
Bought this for my husband. He's been having neck and shoulder pain. This massager is just what he needed.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Decent
on December 13, 2025
Posted by: S05wQehY
Decent for the price. Like that it can be used cordless and uses the same type C charging cord as most other products vs having to use an actual outlet.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
President
on December 13, 2025
Posted by: VQN2riYS
Gjust got it. It looks good. I will do. An otherone later
Written by a customer while visiting Tzumi Electronics
Customer Rating
3 out of 5
3
Revis
on December 13, 2025
Posted by: mvhucs
So I charged the massager for three hours and started to use it and it cut off after 20 minutes so now I am having to charge it again. It’s supposed to be able to run 90 minutes on a full charge. I had a full charge. The light was green. The battery gave out after 20 between 17 and 20 minutes of use so I’m not a happy camper. I’m charging any device again. Hopefully this time it’ll give me close to 90 minutes.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Another set of hands
on December 17, 2025
Posted by: PapaJ
This is great when you can't anyone else to massage your aches.
Written by a customer while visiting Tzumi Electronics
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