Customer reviews from Tzumi Electronics
SLF - Shoulder Shiatsu Heat Massager Neck and Shoulders Heated Massager with Multiple Massage Modes - Black
Average customer rating
4.9 out of 5
4.9
(529 Reviews)
Open Ratings Snapshot
Rating breakdown 529 reviews
5 Stars
507
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
4
100%of customers recommend this product. 
(
88 out of 88
)
Best Buy Privacy Policy
Customer Reviews for SLF - Shoulder Shiatsu Heat Massager Neck and Shoulders Heated Massager with Multiple Massage Modes - Black
Customer Rating
1 out of 5
1
Battery not charging
on December 28, 2025
Posted by: SobA
Plugged in my wife's gift to charge and lasted about 10 minutes. Plugged in the charging cable and had it on for more than 5 hours the battery is dead still.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Great massage!
on December 27, 2025
Posted by: Nana Bo
Love being able to have a massage for my tired shoulders!
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Great on the neck
on December 27, 2025
Posted by: Chrisjhab
Works well so far. Love how it squeezes the neck and rubs shoulders.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Mr.
on December 27, 2025
Posted by: Ricknic
Submission for warranty. Purchased 12/23/2025. Purchased a 2 year service plan.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
This 4 pont massager is amazing!
on December 27, 2025
Posted by: GIm6mEv 4 point neck mass
You can massage almost any part of your body. I get migraines a lot and this is a miracle worker!
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Kelli
on December 26, 2025
Posted by: PjLBXmzf0
I have not used it yet, I'll come back after it is charged
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
B
on December 26, 2025
Posted by: B125
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Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Love it
on December 26, 2025
Posted by: Cv8x7b3g Antell
Massager could be a bit wider for my husband. I love it for me!
Written by a customer while visiting Tzumi Electronics
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