Customer reviews from blackanddecker.com
Black+Decker - Corded 12-Amp Blower Vacuum
Average customer rating
3.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
13
4 Stars
3
3 Stars
3
2 Stars
6
1 Star
8
57%of customers recommend this product.
(
16 out of
28)
Customer Reviews for Black+Decker - Corded 12-Amp Blower Vacuum
Customer Rating
2
Just stopped mid work
on May 23, 2023
Posted by: Tedd
from Livermore, ca
I was using my BD fine and unplugged it, moved to another location in my yard, and when I plugged back in, it was dead, even though investigating the impeller, etc. showed nothing wrong---complete mistory since I use it only twice a year
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Frank, Customer Service, May 24, 2023
Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #bv3600) and I'm sorry to hear about the bad performance of this product.
This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 7228481 so we have all information available for your review.
Thanks
FRANK
BLACK+DECKER
This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 7228481 so we have all information available for your review.
Thanks
FRANK
BLACK+DECKER
Written by a customer while visiting blackanddecker.com
Customer Rating
1
on September 11, 2023
Posted by: fernando
the motor died after a few hours of use!
B&D is there a return policy? please contact me w/details
Thanks
B&D is there a return policy? please contact me w/details
Thanks
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Mike, Mike, September 11, 2023
Hello fernando, I appreciate your feedback on the 12 Amp 3In1 Electric Blower + Vacuum + Mulcher BV3600 and I'm sorry to hear that the motor died after a few hours of use. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided and have assisted you with this issue. Thank you, Mike BLACK+DECKER.
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Blower, vacuum and mulcher not working
on July 29, 2024
Posted by: Wcp60
Had this for 3 years used it around 5 times . Less than 1 hour each time. I would use it more but it stops working. It will not turn on at all. It did come on last spring but since then nothing. It's a good unit from a good company but not this time.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Customer Service, August 2, 2024
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com if you are still in need of assistance and include a brief description of the issue.
Thanks,
Black+Decker®
Social Media Team
Thanks,
Black+Decker®
Social Media Team
Written by a customer while visiting blackanddecker.com
Customer Rating
1
One and done
on October 13, 2024
Posted by: Husker
Bought this product last month. Used once. Liked how it vacuumed up the leaves. Tried to use it today for a second time and it does not work. Please reach out to resolve the issue with this product.
Response from blackanddecker.comBy Andy, CRAFTSMAN, October 22, 2024
Hello, Husker I appreciate your feedback on the 3-in-1 Electric Leaf Blower | Vacuum | Mulcher, 12-Amp, Up to 230 mph BV3600 and I'm sorry to hear It does not work. This is not the kind of performance we expect from our products. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks, Andy Social Media Team
Thanks, Andy Social Media Team
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Mulching
on November 17, 2024
Posted by: Bllybob
from Toronto
Stronger than a toro. Works well………………………………………………..
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Bv3600
on November 7, 2025
Posted by: Yard guys
from Andover Ma
Did a great job thanks 😊
I can't believe it it a fast pickup.
I can't believe it it a fast pickup.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5
great blower
on November 17, 2025
Posted by: Yoda
from Maryland
well balanced with sufficient power. Not overly loud.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5
This is a great combo (blower/Mulcher)
on November 19, 2025
Posted by: GabeO
from Longmont, CO
This is a great combo (blower/Mulcher) saves you time and money in bags, even if you bag the leafs, my neighbor used 22 bags and I used 4 for about the same amount of leafs, a little heavy for me but got the trash can adapted and hose put a bag on the trash can and the mulch goes directly to the bag, is dusty for sure but saves a lot of time, back pain and bags
Written by a customer while visiting blackanddecker.com