Customer reviews from blackanddecker.com
Black+Decker - Corded 12-Amp Blower Vacuum
Average customer rating
3.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
13
4 Stars
3
3 Stars
3
2 Stars
6
1 Star
8
57%of customers recommend this product.
(
16 out of
28)
Customer Reviews for Black+Decker - Corded 12-Amp Blower Vacuum
Customer Rating
1
worked great when It ran for the 1 time i used it
on November 10, 2019
Posted by: StuckWithLeaves
Gender:Female
Plugged it in this year and boom,, does not work, used it last year for the 1 time i did leaf pick up and now it does not work.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Posted by: Papaof3
from Windsor, Co
Gender:Male
Verified Purchase:Yes
Bought this to replace a Craftsman unit that sucked up a rock and blew half the impellers. While this unit does the job it has a very high pitched whine almost earpiercing.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Posted by: Jimbo22
from Hanover, MD
Gender:Male
Verified Purchase:Yes
Since purchase in early December, I've used this blower/vac a few times and it's performed admirably. I replaces a Yardman over-and-under blower/vac and it has similar power. It vacuums leaves and small debris well, mulching them reasonably finely. It hasn't clogged. The blower has sufficient power to move leaves and small debris efficiently. The dual handles make it fairly easy to hold and manipulate. I've decided not to use the strap that's attached to the bag -- it's not as well placed or as useful as it should be for over-the-shoulder use, and the bag doesn't get overly heavy. The zippered bag is easy to dump into a receptacle. Swapping from blower to vacuum is sufficiently easy to not be taxing, With my earlier Yardman over-and-under, switching between vac and blower was a simple lever movement, so I just have to get acclimated to swapping out the blower and vac pieces with the B&D machine. But they're well made and swap with simple snap on-snap off. So far I'm pleased with this purchase.
Written by a customer while visiting blackanddecker.com
Customer Rating
2
We shall see it this one holds up better than old
on January 5, 2020
Posted by: Utahgarden
from southern Utah
Gender:Male
Verified Purchase:Yes
I like how these work overall, when they work ( as the micro power switch shorts out over time ) so I end up using the warranty if in the two year span, or like my old unit which was three years old, gave up the ghost, so I bought another of the same. I use this to blow leaves and then vacuum, works very well when it works, and I only use this maybe 15 times a year
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
4
If It Stands the Test of Time, It's a GREAT BUY!
on April 9, 2020
Posted by: MrBass
from Milwaukee, WI.
Gender:Male
Verified Purchase:Yes
I started all-around yard work this week. My primary task is picking up a lot of tree leaves from flower beds and in clumps around fences. The blower worked fine, blowing leaves onto the grass for a quick pickup with a mulching mower. The highest power of the blower did not get all of the leaves, especially those nestled together. So I tried the vacuum. For the most part, the vacuum did the job well. Leaves were sucked in and mulched. However, to get many of the leaves I had to put the vacuum head very close to them. I have a stone mulch around the house and at times stones (lava rocks) were sucked into the unit and I heard a grinding noise. When I dismantled the unit, all interior parts looked fine.
If this unit stands the test of time, if it works for a few years as it did for me on my first try, the unit at the price I paid for it is not only a GREAT BUY, but a STEAL! Time and repeated use on my yard will determine a final rating.
Why 4 stars? The instructions for hooking up all parts are poor. Fortunately I have a mechanical son, and between our two heads and trial and error, we got both the blower and vacuum together correctly. After doing so, the instructions still left a bit to be desired. An on-line video of setup would be preferred.
If this unit stands the test of time, if it works for a few years as it did for me on my first try, the unit at the price I paid for it is not only a GREAT BUY, but a STEAL! Time and repeated use on my yard will determine a final rating.
Why 4 stars? The instructions for hooking up all parts are poor. Fortunately I have a mechanical son, and between our two heads and trial and error, we got both the blower and vacuum together correctly. After doing so, the instructions still left a bit to be desired. An on-line video of setup would be preferred.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Used twice, dead
on November 8, 2020
Posted by: JMurdock
Gender:Male
The mulcher worked great the first year. Only used it once to blow and mulch my front lawn. About 6 of it's bags worth. Took it out again this year, and it mulched for about 1 min..... Dead. Faulty trash. Avoid.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Deeris, BLACK+DECKER® Social Media Rep, July 29, 2022
We appreciate your feedback on the BV3600 and are sorry to hear about the issue you are having with your product.
Please email us at wecare@sbdinc.com and reference ticket #5049951. We look forward to hearing from you.
Please email us at wecare@sbdinc.com and reference ticket #5049951. We look forward to hearing from you.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
not worth it
on November 7, 2021
Posted by: darb
from denver
This is quite heavy and when you use the vacuum if you try to vac up more than a couple leaves it clogs and shuts off. Then you have to clean it out, dump the leaves you just vaccumed and start over. Blower is ok but you have to switch out parts to do so.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Frank, Customer Service, February 28, 2023
Hello, appreciative customer Thank you for taking the time to provide your feedback on the Blower (Model #bv3600) and I'm sorry to hear about the bad performance of this product.
This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket #6608888 so we have all information available for your review.
Thanks
BLACK+DECKER
This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket #6608888 so we have all information available for your review.
Thanks
BLACK+DECKER
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Was great until it suddenly died.
on November 4, 2022
Posted by: CartoonsPlural
from South bend
The leaf blower worked great! For the price and for it being corded, it had my respect. I was using the mulcher one evening and the blower suddenly shut down. The circuit fuse is the issue or the power switch from what I'm gathering from sources. Now it's just become a time consuming mess.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Maria, Social Media, January 12, 2023
Hello.
We appreciate your feedback on the Blower and are sorry to hear about the issue. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email me at wecare@sbdinc.com and reference case #6316586.
Thank you, Maria BLACK+DECKER Social Rep.
We appreciate your feedback on the Blower and are sorry to hear about the issue. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please email me at wecare@sbdinc.com and reference case #6316586.
Thank you, Maria BLACK+DECKER Social Rep.
Written by a customer while visiting blackanddecker.com