Customer reviews from Lorex
Lorex - 2K Pan-Tilt Indoor Wi-Fi Security Camera - White
Average customer rating
4.2
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
151
4 Stars
45
3 Stars
25
2 Stars
13
1 Star
20
Customer Reviews for Lorex - 2K Pan-Tilt Indoor Wi-Fi Security Camera - White
Customer Rating
3
Good but both died in less than 14 months
on February 13, 2023
Posted by: Michelle W.
I liked these cameras but had 2 issues. First both of them have now died within 14 months of purchase. I thought one may have been defective since it acted up sooner, however, the second just stopped rotating out of the blue.
The second issue is the setup was unnecessarily difficult. I have WiFi (clearly) but my cell signal is non existent. So when I put my cell on WiFi and switch the WiFi to the camera to setup, I lose signal to the internet and setup fails. There should be a hardwire to router option, or other solution. It’s very time consuming.
The second issue is the setup was unnecessarily difficult. I have WiFi (clearly) but my cell signal is non existent. So when I put my cell on WiFi and switch the WiFi to the camera to setup, I lose signal to the internet and setup fails. There should be a hardwire to router option, or other solution. It’s very time consuming.
Written by a customer while visiting Lorex
Customer Rating
5
Relief
on February 21, 2023
Posted by: Victoria A.
I bought the cameras to add piece of mind to my heart when I need to leave and my husband , who had a stroke wants to stay home . I can see him clearly and talk to him . Thanks
Written by a customer while visiting Lorex
Customer Rating
2
Not recorded 24 hours
on February 27, 2023
Posted by: Young C.
I watched it for several days after installation, but there was a situation where it was not recorded 24 hours in a row and it was not recorded randomly from time to time.
Written by a customer while visiting Lorex
Customer Rating
2
Sucks
on March 1, 2023
Posted by: Javier C.
Smart track does not work when the camera is wired to the NVR.
Written by a customer while visiting Lorex
Customer Rating
2
The picture quality when you
on March 2, 2023
Posted by: Jessie M.
The picture quality when you zoom in poor. Sound is not clear. Following mode can be a little better. Other than that I love Lorex over all surveillance cameras.
Written by a customer while visiting Lorex
Customer Rating
5
Excellent
on March 7, 2023
Posted by: Linda W.
Excellent inexpensive camera. Nice to have the Pan-tilt feature. Easy to set up and works seamlessly with the app.
Written by a customer while visiting Lorex
Customer Rating
1
Not quality
on March 12, 2023
Posted by: Matthew G.
Defective or bad product. Does not allow for live view
Written by a customer while visiting Lorex
Customer Rating
2
WIFI TROUBLE
on March 13, 2023
Posted by: CONNIE L.
I AM UNABLE TO GET THE CAMERAS TO CONNECT TO THE WIFI
Written by a customer while visiting Lorex