Customer reviews from arrowfastener.com
Arrow - T50ACD Compact Electric Staple Gun
Average customer rating
4.7
(18,120 Reviews)
Rating breakdown 18,120 reviews
5 Stars
14,215
4 Stars
3,416
3 Stars
311
2 Stars
71
1 Star
107
98%of customers recommend this product.
(
17,374 out of
17,645)
Customer Reviews for Arrow - T50ACD Compact Electric Staple Gun
Customer Rating
1
Why the failure to feed staple
on September 13, 2015
Posted by: AndyMillar
from Walla Walla, WA
Gender:Male
I loaded the stapler properly with 5/16 T50 staples. No staple fired the first time. Opened the staple magazine--no jam, then practiced on a 2x4. Finally stapled three times, then no more staples coming out when I pull trigger. Your site keeps referring folks with the same problem to the You tube on loading the staples. That is not the problem. What do I need to do to get it to work properly? I don't think I would recommend people buy this one at this point!
Andy
Andy
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Liz, Customer Service, September 15, 2015
Hello:
I am very sorry that you have experienced this problem with your Stapler. I would certainly like to try and find a resolution to this problem. Customers are a top priority here at Arrow Fastener and I want to make you happy. Please look out for an email from me.
Liz
I am very sorry that you have experienced this problem with your Stapler. I would certainly like to try and find a resolution to this problem. Customers are a top priority here at Arrow Fastener and I want to make you happy. Please look out for an email from me.
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
1
HELP?
on August 24, 2015
Posted by: FM06443
from Madison, CT
Gender:Male
This electric stapler is perfect for my upholstery project. I read the directions carefully, loaded the staples properly, the gun fires predictably but it does not eject a staple!! I cannot find troubleshooting guidelines. HELP
Pros: Upholstery, General Repairs
Response from arrowfastener.comBy Liz, Customer Service, August 25, 2015
Hi there:
I am sorry that you have experienced this problem with your Stapler. You may be able to find the help you need by going onto our youtube video. Please go to the link shown below and if this does not help you please feel free to contact our Service Dept. Toll Free 800-776-2228 for further assistance. https://www.youtube.com/user/arrowfastenervideos
Liz
I am sorry that you have experienced this problem with your Stapler. You may be able to find the help you need by going onto our youtube video. Please go to the link shown below and if this does not help you please feel free to contact our Service Dept. Toll Free 800-776-2228 for further assistance. https://www.youtube.com/user/arrowfastenervideos
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
1
Purchased 2
on August 22, 2015
Posted by: Jlshelton
from Peoria, IL
Gender:Male
I have purchased 2 of these staplers. First one would not feed staples. Second one won't shot staples. Bought at 2 different stores. Will be taking both back.
Pros: insulation
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Liz, Customer Service, August 25, 2015
Hello:
I am so very sorry that you have experienced this problem. If you have not as yet taken them back to the place of purchase I certainly would like to try and find a solution to the problems. Please look out for an email from me.
Liz
Liz
I am so very sorry that you have experienced this problem. If you have not as yet taken them back to the place of purchase I certainly would like to try and find a solution to the problems. Please look out for an email from me.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
1
You will regret buying this
on August 19, 2015
Posted by: Plsk
from Bradford USA
Gender:Male
If you buy this staple gun you will regret it. I'm in awe that something this flawed actually made it to market. I got this and it looked pretty cool. First staple was crushed, second didn't go in all the way so I resituated myself and made sure the stapler was flush with the surface and the slide flew out the back. I made about ten more attempts to use this thing resulting in more crushed and improperly driven staples and it jammed. That was it for me. I packaged the stapler back up and returned it.
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Liz, Customer Service, August 24, 2015
Hi there:
I am very sorry that you have experienced this problem with your new Stapler. Customer satisfaction is a top priority to us. You have mentioned that you have already returned the Stapler. I would have liked to have been able to help find a resolution to the problem.
Liz
I am very sorry that you have experienced this problem with your new Stapler. Customer satisfaction is a top priority to us. You have mentioned that you have already returned the Stapler. I would have liked to have been able to help find a resolution to the problem.
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
1
Would not work right out of the box
on July 18, 2015
Posted by: KDSwildcat
from Rogers, AR
Gender:Male
Bought this product as upgrade to standard arrow staple gun. My wife was taking on upholstery project so I thought it would be a nice surprise. I could not get the staples into the gun ... Taking this back for a refund and going to use the standard gun. Appears to be weak spring and plastic latch. Disappointed.
Pros: Upholstery, Crafting, General Repairs
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Jill, Marketing, July 20, 2015
We are so sorry that your wife was not able to use her new tool to complete her project. If you still have the tool please watch this video for instructions on how to load the staple properly. https://www.youtube.com/watch?v=p2Q27PzyFOA
Also, our tools are backed by a 3 year warranty so if you need additional information please contact our customer care team at 800-776-2228 for a replacement product.
Also, our tools are backed by a 3 year warranty so if you need additional information please contact our customer care team at 800-776-2228 for a replacement product.
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Garden boxes
on July 18, 2015
Posted by: KingFish
from Macon, Ga
Gender:Male
My wife and I both used this great tool. I had used it to put felt paper on a roof, before shingles, but the pix disappeared. However, it worked perfectly! We again used it today to put the "fabric" on the bottoms of some above ground planter boxes. Again, this worked perfectly! It is easy to use, as my wife always had trouble using a mechanical stapler, she had NO troubles with the T50ACD! We both love it and Arrow fasteners!! I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting arrowfastener.com
Customer Rating
4
makes stapling EASY
on May 4, 2015
Posted by: petesped
from Port Townsend, WA.
Gender:Male
After years of using a hand stapler, I finally broke down and got this electric one. It has the power to really bury the staple, unlike hand staplers, which left a big gap if you were into anything dense. Great tool. code 1776
Pros: Upholstery, Wiring, General Repairs
I would recommend this to a friend!
Response from arrowfastener.comBy Liz, Customer Service, May 6, 2015
I appreciate you taking the time to write your review and for sharing with us how much you are enjoying your new Electric Stapler. When our tools are designed our Team design tools that will empower people to tackle projects quickly, cleanly and with pride.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
1
This product has what seems like a good design T50ACD
on April 22, 2015
Posted by: Ronk
from McGregor, IA 52157, USA
Gender:Male
This is the worst stapler I've ever purchased in my 54 yrs of life I bought this stapler for its (NEW IMPROVED DESIGN) don't make the same mistake it will not drive a 5/16 staple but it is design for 1/2 inch staples and about every 3rd try the staple loader opens and dump your staples everywhere I DO NOT RECOMMEND THIS STAPLER FOR ANYONE!!!!
Pros: Upholstery, General Repairs
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Liz, Customer Service, April 23, 2015
Thank you for taking the time to write your review. I am sorry that you have had this experience and would like to help find a resolution to the problem. Please look out for an email from me. I want to make you happy.
Liz
Liz
Written by a customer while visiting arrowfastener.com