Customer reviews from arrowfastener.com
Arrow - T25 Low Voltage Wire Staple Gun
Average customer rating
4.5
(481 Reviews)
Rating breakdown 481 reviews
5 Stars
358
4 Stars
79
3 Stars
9
2 Stars
5
1 Star
30
92%of customers recommend this product.
(
426 out of
461)
Customer Reviews for Arrow - T25 Low Voltage Wire Staple Gun
Customer Rating
4
Nice product
on February 9, 2014
Posted by: Areiger
from Massillon, OH, USA
Gender:Male
I use it for the shooting range and it works for light work
Pros: Hanging Targets
I would recommend this to a friend!
Written by a customer while visiting arrowfastener.com
Customer Rating
1
Used it three times then it broke!,
on January 28, 2014
Posted by: Jayhawk86
from Kansas City, KS, USA
I'm an alarm installer and have the T25 for backup and after about the third use then handle went limp and I think the spring broke.... HOPEFULLY THEY HONOR THE WARRANTY.
Pros: not sure
No, I would not recommend this to a friend.
Written by a customer while visiting arrowfastener.com
Customer Rating
4
This wire stapler is a sound product with great proformance.
on January 19, 2014
Posted by: botech
from Nashville, TN, USA
Gender:Male
While doing holiday decorations this stapler was outstanding product for this job. With depth settings I experienced no wire damage. Making the set up a flawless installation.
Pros: Wiring
I would recommend this to a friend!
Written by a customer while visiting arrowfastener.com
Customer Rating
3
I have 3 of those (oldest one 5 years old),
on December 16, 2013
Posted by: Mario
from Rio Rancho, NM
Gender:Male
I have 3 of those (oldest one 5-6 years old).
I only use OEM T25 staples.
All 3 are jamming.
Removal of the screw and nut requires little effort, but it slows job significantly.
I only use OEM T25 staples.
All 3 are jamming.
Removal of the screw and nut requires little effort, but it slows job significantly.
I bough the newer model (T25X) hoping for better results. Nope, the metal lever is not attached to the handle and it sometimes doesn't re-load and I have to manually pull the handle up.
I wish this stuff just worked. Frustrating being on the ladder trying to staple alarm or speaker wire when this thing jams.
Pros: Wiring
No, I would not recommend this to a friend.
Written by a customer while visiting arrowfastener.com
Customer Rating
2
Newer staple guns jam too much.
on December 9, 2013
Posted by: lovolwiring
from Clinton Township, MI
Gender:Male
I am an alarm installer and have found that the newer T25 staplers do not hold up very well. I can't afford to keep removing jammed staples while doing a job. Quality control must be a nonexistent department.
Pros: Wiring
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Jodie, Customer Service, December 9, 2013
Dear lovolwiring,
I'm sorry to hear about the difficulty your experiencing with the T25. Please look for an email from me as I'd like to arrange for our QC team to examine and repair the tool.
Jodie
I'm sorry to hear about the difficulty your experiencing with the T25. Please look for an email from me as I'd like to arrange for our QC team to examine and repair the tool.
Jodie
Written by a customer while visiting arrowfastener.com
Customer Rating
5
PERFECT, WORKS ALL THE TIME!!NOW NEEDS TUNE UP!!
on December 2, 2013
Posted by: barbart
from Houston T.
Gender:Male
Raymond GREAT ON PHONE SENDING IN MY T 25 for reconditioning..a bit my other 2 T 50 Great..
Art Squires
Pros: Wiring, General Repairs, all security camera.s
I would recommend this to a friend!
Response from arrowfastener.comBy Jodie, Customer Service, December 3, 2013
Dear barbart,
Thank you for your review and feedback. I'm glad we already provided you a way to return the tool for reconditioning.
Jodie
Thank you for your review and feedback. I'm glad we already provided you a way to return the tool for reconditioning.
Jodie
Written by a customer while visiting arrowfastener.com
Customer Rating
1
Did Arrow change the product?
on March 9, 2013
Posted by: David
from Chicago, IL, USA
Gender:Male
I am a professional installer for garage door openers and have used this product for 20 years. Well, all of a sudden I am finding myself buying staple guns every other month because my T25 and T18 just stop working. Arrow, you need to seriously look into the quality of this product and the staples you manufacture.
Pros: Wiring projects
No, I would not recommend this to a friend.
Written by a customer while visiting arrowfastener.com
Customer Rating
1
This product is terrible, great for wasting time
on November 30, 2012
Posted by: mvg68
from Saugerties, NY 12477, USA
Gender:Male
I am using a brand new Arrow T25P staple tool with genuine Arrow staples #256. First, I cannot install a full stack of staples, I have to break off about one inch in order to install the tension spring. Why would you manufacture "Genuine" staples in a stack which doesn't fit properly in a "Genuine" tool? Second, I can only install two staples before the tool jams. I have to climb down my ladder, remove all the staples from the tool and waste time removing a jammed staple.
Pros: nothing
No, I would not recommend this to a friend.
Written by a customer while visiting arrowfastener.com