Customer reviews from arrowfastener.com
Arrow - T25 Low Voltage Wire Staple Gun
Average customer rating
4.5
(481 Reviews)
Rating breakdown 481 reviews
5 Stars
358
4 Stars
79
3 Stars
9
2 Stars
5
1 Star
30
92%of customers recommend this product.
(
426 out of
461)
Customer Reviews for Arrow - T25 Low Voltage Wire Staple Gun
Customer Rating
5
Great product, did exactly what I bought it for.
on April 3, 2016
Posted by: Mudcat
from Ninety Six, SC 29666, USA
Gender:Male
I bought this stapler to put down heat wire for under my tile floor. it worked perfectly without damaging the wire. I used a whole box of staples without the tool jamming once.
Pros: Wiring
I would recommend this to a friend!
Response from arrowfastener.comBy Liz, Customer Service, April 29, 2016
Hello: Thank you for your positive review. Glad to hear that this Stapler worked so well on your project. I am sure that you will be reaching out for your Stapler to work on more projects in the future.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
1
T-25 stapler jams way too often
on January 27, 2015
Posted by: SukiSue
from Lamoille, VT
Gender:Male
We are a garage door and opener installation company since 1991. Arrow staplers have always been our tool of choice, until the last few years. Our installers refuse to put them in their trucks anymore, too frustrating to deal with the jamming all the time and we use only #256 staples. And I am frustrated with the quantity of T-25s I've bought over the years, thinking that they were being abused, I've since realized, that's not the case, and the guns are the problem, or the staples. Please, go back to the drawing board. I have a box full of "dead" T-25s.
Pros: Wiring
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Liz, Customer Service, January 30, 2015
Thank you for taking the time to leave your feedback on the T-25. I am sorry that you have experienced such a problem and would like to try and help resolve this issue for you. Please look out for an email from me.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
1
This is a silly product that causes a lot of irritation to its users.
on January 9, 2015
Posted by: bobw
from Nova Scotia, Canada
Gender:Male
I purchased it about 18 months and it has never been useful to me. It constantly jams. The local dealer is aware of the situation and has tried to provide assistance. The irritating fact is that it is still on the store shelves.
Pros: Wiring
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Liz, Customer Service, January 12, 2015
Thank you for your feedback. I am sorry that you have experienced a problem with your Stapler. Please look out for an email from me as I would like to try and help you.
Liz
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
5
light weight and very easy to operate.
on August 17, 2014
Posted by: rafy
from Salem, NH, USA
Gender:Male
Excellent in small places. Lightness allowed movement of items working on.
Pros: Upholstery
I would recommend this to a friend!
Response from arrowfastener.comBy Liz, Customer Service, August 18, 2014
Dear rafy,
Thank you for your review. I really appreciate your feedback.
Liz
Thank you for your review. I really appreciate your feedback.
Liz
Written by a customer while visiting arrowfastener.com
Customer Rating
1
New T-25 guns constantly jamb.
on May 23, 2014
Posted by: shaler78
from pittsburgh, pa.
Gender:Male
I am also a garage door installer trying to use these newer staplers for run garage door opener wiring. Well the one I've had for more than twenty years has worked without a hitch or any pampering the whole life of the tool. I have been having all kinds of jambing issues with the newer ones I've purchased over the past five years. I can forget about using these to staple wire to treated lumber or plaster ceilings They constantly jamb and have to be taken apart to clear the jamb. I've wasted more time and staples with the new ones, so much so, that I've given up on them (more than six in the past five years) and either use my old one or resort to hand stapling which I hate for obvious reasons. Quality is less than poor!
Pros: Wiring
No, I would not recommend this to a friend.
Written by a customer while visiting arrowfastener.com
Customer Rating
1
Jams all of the time
on March 28, 2014
Posted by: Mike24
Gender:Male
I have been installing low voltage wiring for over 40 years. The older models worked flawlessly however the new T259 has done nothing but jam on every 3RD staple from the day I bought it. It is frustrating to have to remove the jammed staples which ads hours to simple installations.
Pros: Wiring
No, I would not recommend this to a friend.
Written by a customer while visiting arrowfastener.com
Customer Rating
1
Frustrating
on March 2, 2014
Posted by: Mike23
from IL
Gender:Male
My company installs a lot of low voltage wiring (i.e. CAT5e/6, RG6, 16/2 and 16/4 speaker, etc). I have several of the T25 staplers. They constantly jam. We have to take them apart and clear the jam. This wastes a lot of time for the team and is very frustrating. There has to be a quality problem here. I only use the Arrow staples (usually 9/16"). I also have a T59...no better, jams a lot.
Pros: Wiring
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Jodie, Customer Service , March 3, 2014
Dear Mike23,
Thank you for your feedback. I'm sorry you've been having difficulty with the stapler. Please look for an email from me as I'd like to have the tools looked at by our quality control team to determine the nature of the issue to take appropriate action.
Jodie
Thank you for your feedback. I'm sorry you've been having difficulty with the stapler. Please look for an email from me as I'd like to have the tools looked at by our quality control team to determine the nature of the issue to take appropriate action.
Jodie
Written by a customer while visiting arrowfastener.com
Customer Rating
5
Great product, easy to use
on February 21, 2014
Posted by: BRANCH5821
from Orlando, FL
Gender:Male
This gun has been a "staple" in our industry for years, but our company uses these almost religiously because of the design and quality. I just wish stores would continue to carry this model but they seem to be extinct.
CODE FOR PRODUCT: 1776
Pros: Wiring
I would recommend this to a friend!
Written by a customer while visiting arrowfastener.com