Customer Reviews for Arrow - T25 Low Voltage Wire Staple Gun
Customer Rating
1
I'm just disapointed after my 3rd T25 purchase
on August 31, 2022
Posted by: 4tier
from Madison, Ohio
Gender:Male
I purchased your stapler because the name has been synonymous with quality and the availability of the staples. I install low voltage wire a few times a week. Over the past few years I have had to purchase 4 of your staplers after they have all failed to continue stapling. I refused to purchase another. So this time I really dove into resolving the problem. The problem in all of them is the staple strike wears down and releases the strike too early, not allowing a staple to load. Now I get that things have a shelve life but this last one lasted me 3 months! I want to love this stapler but if you can't use quality hardened steel to add life to your stapler then I have no choice but to find an alternative. Very disappointed.
Pros: Wiring
No, I would not recommend this to a friend.
Response from arrowfastener.comBy Arrow Fastener Customer Service, September 1, 2022
Hello -
We're sorry to hear about your disappointing experience with your staple guns. The T25 is manufactured with all-chromed steel housing and hardened-steel parts and is backed by our limited lifetime warranty.
We'll follow up with you by email to further address the problems you've had.
[This review was collected as part of a promotion.] Ecellent tool for running neat and organized cabling. Not sure we need an embossed logo on the handle, wears on your hand after a while. The first Wiremate stapler we purchased at Ace Hardware broke after just a few firings. We returned and got a new one with ease. New one fires great, no issues.
This product is exceptional Arrow has and will be my favorite staple gun Over the years there has never been an issue and has always performed at a high level I encourage anyone looking to get a staple gun to look no further Arrow is the answer
I have three T25 staples, one T2025 Stapler and a T50 Stapler.
The only reason I have so many is due to not having a stapler with me when I needed it. It was quicker to buy another one than to travel home to my tool bags. I now have one hidden with some basic tools in the trunk of both vehicles.
My Grandfather introduced me to Arrow staplers over 40 years ago while my dad and I helped tack down that tar paper while reroofing my Grandfather house. Many painful hot summer days spent since assisting father on the jobsite but job made easier with these tools.
I cant wait to acquire my grandfathers tools from my dad.
My original T25 is still working 30 years later. It was purchased to secure CAT5 and CAT3 cable to wall and ceiling. I have even used it as a hammer.
It has since been used and others purchased for attaching the cardboard backing to furniture like TV Stands and dresser drawers.
While on vacation my dog ate the corner of the rug in a hotel. A quick visit to the local hardware store and was able to patch the hole.
Was at grandmothers and grandkids jumping on couches made the fabric tear. Luckily it was at the bottom and another trip to the hardware store. Couch repaired.
Very large picture frame needed its backing secured. T25 to the rescue. Needed the small flat staples not round. Another trip to the hardware store. The staples are always available in different sizes.
They have never jammed. I do occasionally have an issue where the staple hits a nail then bends and will not go in the wall. I can not fault Arrow for this.
The staplers are all metal housing. Been dropped many times and even used a hammer. Maybe Arrow could add an integrated metal detector to prevent hitting nails but I would imagine that would the first part to break and cause all kinds of bad reviews.
In my opinion these are perfect the way they are. Arrow R&D please do not change anything and they will last a lifetime and still work for my kids to hand down for many generations.
I highly recommend using the larger 9/16" staples for any cabling. The smaller ones do not enter the wall enough for long term cable staying power. They will pop out with the slightest little wiggle or bump of the cable. Along the floor, a bump from the vacuum will knock out the staple if it is not 9/16".
Pros: Crafting, Flooring, General Repairs, Hanging Targets, Roofing, Upholstery, Wiring
Response from arrowfastener.comBy Arrow Fastener Customer Service, June 10, 2022
Hello -
We're sorry that you're not satisfied with your staple gun. If there are specific issues you're having that require assistance, please reach out to us at customercare@arrowfastener.com or 800-776-2228.
[This review was collected as part of a promotion.] I bought the T25 to help mount pictures in frames. The stapes comes out at the end where it is wanted. Good product
One of the better staple guns I have used, built like a tank, easy to use and really affordable. Also the staples can be found just about anywhere that carries tools,