Customer reviews from Logitech
Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Average customer rating
4.3
(321 Reviews)
Rating breakdown 321 reviews
5 Stars
207
4 Stars
58
3 Stars
24
2 Stars
19
1 Star
13
83%of customers recommend this product.
(
207 out of
250)
Customer Reviews for Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Posted by: Boodlums
from Nashville, TN
Verified Purchase:Yes
When I bought the MX Master 4 I did not realize that my OS version is too old to run the Logi Options+ configuration software, so I cannot yet make use of the bottom four buttons and cannot yet flip the direction of the horizontal scroll (I wish the default were reversed because 90% of the time I expect it to go in the opposite direction) until I get around to updating my OS (this mouse is an impetus, lol).
I never owned a 3S but I did test one out at a local store and did not like it because a)its horizontal scroll wheel was too deeply recessed to be of any use and b)the clicks were annoying and c)the weight of my fingers seemed to trigger clicks, but that might be only because I was standing up. So I decided to get a 4 instead.
It is definitely a heavy mouse, but I find I can lift it without pressing any buttons by placing my thumb just underneath the row of three narrow buttons, although the surest grip is by the bottom, albeit unbalanced. It really could use some sort of "grip ring" for ergonomic lifting, as other reviewers have noted. Although the weight makes one psychologically afraid it'll drop, I have never dropped mine while holding it aloft. Thanks to the high resolution I rarely need to lift it anyway, and I only have a 6x8" area for my mouse and wrist. NB: I am not a gamer.
Ergonomically it is off-axis for me (see photos). The bump at the lower left behind the giant gesture button (circled in light blue) most naturally wants to go to the center of my palm because otherwise it competes with the convexity of my thumb muscle. In future I think that region should be made concave if Logitech expects fingers to be parallel to the left/right buttons instead of at an angle as mine naturally go (see second pic). I hold the mouse with my palm resting on the desk because that is the most comfortable, relaxed position. And I'm happy that my finger weight does not click the buttons from this position. Oh, I am a person of medium height.
The horizontal scroll wheel, while physically vastly better than on the 3S, does not scroll smoothly and therefore 80% of the time I just use the vertical wheel with a modifier key because it's better control.
Speaking of the vertical scroll, I keep mine set to smooth scrolling since the e-detents were too chunky. I love the "infinite" scroll! So helpful to get to the end of a long-@** menu, lol. Wheeeee!
One of the negative reviews spoke of sharp edges around the scroll wheel, but it's smooth on mine so they must've received a manufacturing error. I couldn't scratch myself on it if I tried, lol.
Oh, and I love the quietness of the clicks! "It's like buttah." The sensory feedback through my finger is completely sufficient. A few reviewers said they couldn't feel it, but either their mouse or their finger is defective because I feel it just fine.
Therefore I give this mouse 4 stars instead of 5 only because there is still room for significant improvement (and because I cannot fully evaluate it until I update my macOS). I am SO glad I got this one and NOT the 3S (thanks to my sister for making sure I was truly sure before ordering, which led me to go to a local store to try the 3S).
I would recommend this to a friend!
Written by a customer while visiting Logitech
Customer Rating
5
Works great with Adobe Creative Cloud many options best ever
on December 31, 2025
Posted by: ProjectExpert
from FL
Verified Purchase:Yes
Has many options for using Adobe Creative Cloud programmable
I would recommend this to a friend!
Response from LogitechBy Customer Care, February 26, 2026
Love hearing this! Customizing controls for Creative Cloud is exactly what the MX Master 4 was built for. Thanks for creating with Logitech.
Written by a customer while visiting Logitech
Posted by: aac1988
from Dallas, TX
Verified Purchase:Yes
I love this mouse. I was hesitant to upgrade bc the 3S is already good but some differences here are the added button for better multitasking and the charge light is not as crazy bright as the 3S which would sometimes bother me at night bc I have my office setup in the same room.
I would recommend this to a friend!
Response from LogitechBy Customer Care, February 26, 2026
Nice upgrade choice! Glad the new button and softer charging light are making late-night work more comfortable. Thanks for choosing Logitech.
Written by a customer while visiting Logitech
Customer Rating
4
Still one of the best productivity mice available.
on December 30, 2025
Posted by: Anonymous
from SF East Bay, California
Verified Purchase:Yes
MX Master continues to be top notch. Hyper-scroll is a game changer when working with long lists and multi page documents.
Comparing to previous MX Masters:
I find the haptics to be pointless but I like that the thumb button was changed from press-down to press-in.
The new forward & back buttons are less prominent, which I don't care for - with the MX Master 3 they protrude slightly more and offer some traction in lift-and-reposition operations when you're moving the cursor across multiple screens and need to "take another bite" without repositioning your wrist.
I find the haptics to be pointless but I like that the thumb button was changed from press-down to press-in.
The new forward & back buttons are less prominent, which I don't care for - with the MX Master 3 they protrude slightly more and offer some traction in lift-and-reposition operations when you're moving the cursor across multiple screens and need to "take another bite" without repositioning your wrist.
I would recommend this to a friend!
Response from LogitechBy Customer Care, February 26, 2026
Thank you for providing us with such thorough feedback. Although we are pleased that features like Hyper-scroll continue to be a highlight for you, we acknowledge your concerns regarding the button design and haptics in comparison to previous versions. We will take it into consideration as we strive to improve our products. Your opinion is important to us, and we appreciate you taking the time to provide us with your input.
Written by a customer while visiting Logitech
Customer Rating
1
Beautiful, but unusable due to bad Rubber Material
on December 27, 2025
Posted by: Hector C.
from New Jersey
Verified Purchase:Yes
This mouse is gorgeous! It’s so beautiful, that as a Commercial Photographer, I had to photograph it for my portfolio.
Now, the mouse is unusable compared to the Master 3s. This mouse is heavier than the previous version, but the main issue is that they changed the rubber material on the sides. This new version has a rubber which resembles suede in a sense, meaning its slippery… so, when you need to reposition the mouse, you are fighting with your hand to not let it slip. This, after the 4th time you need to reposition lift and the mouse, make your hand hurt, and in a couple of hours, that’s it, the mouse is unusable.
I returned mine, and literally bought a new Master 3s. That mouse has the perfect rubber, grip, angle, and weight to not even feel it while using it… its a shame these guys changed the rubber material and the angle of the indent of the thumb section, it would have been perfect if they kept it exactly like the previous one plus the new features.
No, I would not recommend this to a friend.
Written by a customer while visiting Logitech
Posted by: Brian
from Seattle, WA
Verified Purchase:Yes
Love this mouse, super comfortable. Only wish I had bought it sooner.
Written by a customer while visiting Logitech
Posted by: David
from Honduras
Verified Purchase:Yes
I stat using Logi MX since the second version. And this version is amazing
I would recommend this to a friend!
Response from LogitechBy Customer Care, February 26, 2026
We're delighted to hear you're satisfied with your MX Master 4 - Graphite. Your feedback is essential as we strive to enhance our products and customer service. Thank you for choosing Logitech and being a valued member of our community.
Written by a customer while visiting Logitech
Posted by: LSLA
Verified Purchase:Yes
The removal of the grip style and material from what the 3 and 3S have was a huge mistake, it's borderline impossible to move smoothly now, I think we underestimate how much we subtly PICK UP the mouse while moving it. And while I was really excited about the move of the thumb button from the surface to being a button, because we all know that the pushing with the side of the thumb isn't easy, I wish MORE so that it hadn't moved the front/back buttons so much, because it was hard to use any of them with how they are placed, and I use those buttons so much I forget other mice don't have them. IF anything, I wonder if making that "thumb" button rather be a button below the track-wheel scroll button, so wheel -> button -> button, and shrinking the size of those buttons by a third, would be more ergonomic and much easier to use while not being in the way if the second button ENDS at the same place as the current button.
Response from LogitechBy Customer Care, February 26, 2026
We're sorry to hear the MX Master 4 didn't meet your expectations. We'll make sure to share your feedback with the relevant team for future consideration.
Written by a customer while visiting Logitech