Customer reviews from Logitech
Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Average customer rating
4.3 out of 5
4.3
(321 Reviews)
Open Ratings Snapshot
Rating breakdown 321 reviews
5 Stars
207
4 Stars
58
3 Stars
24
2 Stars
19
1 Star
13
83%of customers recommend this product. 
(
207 out of 250
)
Best Buy Privacy Policy
Customer Reviews for Logitech - MX Master 4 - Wireless Bluetooth Mouse, Ergo, Haptic Feedback, Custom Vibration - Wireless - Black
Customer Rating
5 out of 5
5
All things are great!
on October 2, 2026
Posted by: MeganHammett
from New Orleans, LA
Verified Purchase:Yes
I love the quality, performance, and comfort of this mouse. Obviously not being able to try something before buying can be scary, but I am glad that I went with my gut to buy this one. It was super easy set up!
I would recommend this to a friend!
Response from LogitechBy Logitech, October 16, 2026
Choosing a mouse online paid off for you with the MX Master 4! We’re delighted that its comfort, quality, and performance have lived up to your hopes. An easy setup makes that first experience even better. Thanks for trusting your choice and sharing the result!
Written by a customer while visiting Logitech
Customer Rating
4 out of 5
4
I do not like the rubber on the thumb
on October 1, 2026
Posted by: CF3-
Verified Purchase:Yes
Look, this is a good mouse. All of the MX Master series mice are good. On this edition they changed the material for the thumb rest and pinky rest area. I find this material to be more slippery than the old material used on the last mouse. This kinda defeats the purpose of having rubber in the first place. I've cleaned this rubber numerous times, and I keep waiting for it to sorta "break in" and be grippy, but it's not. It's slippery. I wish I could buy a different thumb rest cover, even hard plastic would be better than the rubber used on this mouse.
This is me nitpicking though. The thumb press button is pretty cool when you pair it to a gesture. It's a quality mouse all around. It's a decent upgrade from the last version.
Written by a customer while visiting Logitech
Customer Rating
2 out of 5
2
The mouse wheel keep dragging
on September 30, 2026
Posted by: M.r.a
from Pittsburgh
Verified Purchase:Yes
Whenever i use the wheel to scroll down or up it will go reverse in the end and also sometimes scroll without me touching it.
No, I would not recommend this to a friend.
Response from LogitechBy Logitech, October 15, 2026
You’ve noticed the scroll wheel reversing direction at the end of a scroll and sometimes moving the page without contact. Thank you for describing both behaviours so precisely. Our Social Care team can examine what is happening with your MX Master 4. Email your name, email address, country, and a brief summary to socialcare@logitech.com.
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Quality continues
on September 27, 2026
Posted by: Mouser
from Star Valley Ranch Wy
Verified Purchase:Yes
Maintains MX LEGACY quality and innovation. Keeps getting better and better.
I would recommend this to a friend!
Response from LogitechBy Logitech, September 29, 2026
Seeing the MX Master 4 live up to what you value in the MX range means a lot to us! We’re delighted that its quality and innovation stand out to you. Your continued enthusiasm for the series is much appreciated. Thank you for making it part of your setup!
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Polling rate
on September 26, 2026
Posted by: AuHe
from PA
Verified Purchase:Yes
A mouse like this deserves a better polling rate. Besides that, its perfect for what I do on my personal pc.
I would recommend this to a friend!
Response from LogitechBy Logitech, September 29, 2026
It’s good to know the MX Master 4 fits what you do on your personal PC so well. We hear that a higher polling rate is something you’d like to see. Thank you for making that preference clear alongside your positive experience. We appreciate knowing what would make it an even better fit for you.
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
MX Master 4
on September 26, 2026
Posted by: JB1020
from Michigan
Verified Purchase:Yes
Very smooth and easy to use. Great Quality and very responsive.
I would recommend this to a friend!
Response from LogitechBy Logitech, September 29, 2026
Smooth, responsive, and easy to use is a combination we’re happy you’ve found in the MX Master 4! It’s a pleasure to hear that the quality has impressed you, too. Your feedback captures what you enjoy about using it. Thanks for choosing MX for your desk!
Written by a customer while visiting Logitech
Customer Rating
4 out of 5
4
nice step forward but too big
on September 25, 2026
Posted by: Clint
from ohio
Verified Purchase:Yes
Its a nice step forward, but its a little too large. I'm a big guy with big hands, and I can't maneuver the 3 thumb buttons without moving my hand.
I would recommend this to a friend!
Written by a customer while visiting Logitech
Customer Rating
5 out of 5
5
Solid mouse
on September 24, 2026
Posted by: Mr Pat
from Atlanta, GA
Verified Purchase:Yes
Need to learn it a bit more but I like it so far. The haptic button is nice and both scroll wheels are super premium
I would recommend this to a friend!
Response from LogitechBy Logitech, October 1, 2026
Your MX Master 4 is off to a promising start! We’re pleased the haptic button and the feel of both scroll wheels have already caught your attention. There’s plenty to explore as you get familiar with it. Thanks for sharing your first impressions, and enjoy making it your own!
Written by a customer while visiting Logitech
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