Customer Reviews for Canon - PIXMA TS8820 Wireless All-In-One Inkjet Printer - White
Customer Rating
1
Terrible problematic printer
on September 12, 2026
Posted by: SJ2
from NJ
Every time I try to use this printer it says it cannot communicate wirelessly to print. I spent 2 hours on phone with Canon support.They thought they fixed it by going into my printer remotely. They said it would not happen again. Next time I use it, it did happen again and every time since. Each time it can take me 35 to 45 minutes to get it reconnected. I do not have that time to waste to print one thing. It also loses the configuration to do 2 sided printing. It used to do it, but no longer can even after I try to reconfigure. I would return if it was not past its return time. I have it for about 4 months.
The PIMA TS8820 set up w/verizon wireless internet gateway box - flawless! Direction card included with the printer easy to do. Even when internet goes out with a storm, once back up it finds my printer automatically. Print quality is very good. The 4 star is only due to it’s lightweight flimsy parts, so treat it kindly, and it will last fine for home use or small office. Love the ink cartridge system and signed up for automatic monitoring and delivery with Canon so I never run out of ink. Much better than the mega tank printer where ink head dries out & renders it useless. These colors are also more vibrant and true to photo color. Quick enough printing for me who only does photo projects randomly. Recommend.
Connectivity issues are a constant battle with this printer, even when using the canon print app. Printer is constantly dropping print jobs halfway through for no apparent reason, getting stuck on power down cycle for ten minutes forcing a manual plug pull, and overall, never works right the first time. It’s always something. If you want a printer that you can print from with your iPhone without extra apps and a hassle-free experience, this is a horrible option.
I needed to replace my Epson printer which continually gave me issues with the quality of prints it produced so I decided to try Canon. I did not have the space for one of Canon's larger photo printers and saw the TS8820. This was the perfect sized photo printer and although I would not get the quality of prints that a larger Canon printer would give, I am very please with the way my prints come out. I've even made prints for others that really love them. The printer was easy to set up and I was able to start printing in a short time. This is by far better than my other printer.