Customer Reviews for Xerox - B225/DNI MFC / All-In-One Up to 34 ppm Monochrome Ethernet (RJ-45) / USB / Wi-Fi Laser Printer - Monochrome
Customer Rating
1
Horrible.
on December 20, 2023
Posted by: Slh70
from Mansfield
I brought this printer two weeks ago and it already stopped working.
Response from xerox.comBy Xerox Customer Support, January 4, 2024
Thank you for the feedback. Where this is a newly purchased printer, we recommend you contact our Support Department for more assistance: 1-800-821-2797
[This review was collected as part of a promotion.] Printing is of good quality, however it takes too much toner to operate. I am planning to switch out all my xerox printers just because of toner consumption.
Response from xerox.comBy Xerox Customer Support, December 13, 2023
I apologize that you are experiencing problems with your Xerox VersaLink B225 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page that gives tips for reducing toner usage:
Toner Running Out Too Quickly: https://www.support.xerox.com/en-us/article/en/2154764.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
[This review was collected as part of a promotion.] The machine was easy to set up and does everything I want it to do. There are more features I need to work on to use but overall, it was at a a great price and does everything I need for it to do.
[This review was collected as part of a promotion.] This is the perfect printer for daily use for printing, copying or scanning. I've had it for over a year now and it hasn't jammed or lost bluetooth connection once.