Customer reviews from xerox.com
Xerox - B225/DNI MFC / All-In-One Up to 34 ppm Monochrome Ethernet (RJ-45) / USB / Wi-Fi Laser Printer - Monochrome
Average customer rating
3.8
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
31
4 Stars
8
3 Stars
4
2 Stars
4
1 Star
11
Customer Reviews for Xerox - B225/DNI MFC / All-In-One Up to 34 ppm Monochrome Ethernet (RJ-45) / USB / Wi-Fi Laser Printer - Monochrome
Customer Rating
5
Compact,good quality, multi function
on July 20, 2024
Posted by: Fred
from Methuen Ma
I bought this to replace my 30 year old M20I
Love xerox products
Love xerox products
Written by a customer while visiting xerox.com
Customer Rating
4
Xerox Quality
on July 1, 2024
Posted by: guitarman
from Arkansas
[This review was collected as part of a promotion.] This is my second Xerox Multifunction printer, and I can vouch for their quality. My first is a "Workcentre 3225 MF Printer" which is still operational (10 years old). My second is the B225 and all though I have had somewhat of a difficult time setting it up, it had nothing to do with the printer or Xerox. The set up is somewhat different than my first Xerox, so it took a little time before I got it right. My apologies go out to any of those I may have offended at Xerox. Thanks for your understanding.
Written by a customer while visiting xerox.com
Customer Rating
1
I understand why it was on clearance now
on June 14, 2024
Posted by: KToot
from Ottawa, Kansas
Awful setup - this printer only functions partially. The scanning feature is more trouble than it is worth. Would not recommend or purchase again. I have already stopped using it.
Response from xerox.comBy Xerox Customer Support, July 8, 2024
I apologize that you are experiencing problems with your B225 device. We would be happy to help you resolve this.
We recommend you check out the Print and Scan Experience app for hassle-free scanning and printing without the complicated setup: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
We recommend you check out the Print and Scan Experience app for hassle-free scanning and printing without the complicated setup: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Great printer
on June 13, 2024
Posted by: Jaime
from Orlando FL
[This review was collected as part of a promotion.] I bought this a month ago and so happy with it. Prints fast
Written by a customer while visiting xerox.com
Customer Rating
5
Cheap and Best
on May 22, 2024
Posted by: Anisch
from Detroit, MI
I bought this a month ago and it works very well. The price is very reasonable as there are other printers in other brands which costs way more.
Written by a customer while visiting xerox.com
Customer Rating
5
Good mfp
on May 10, 2024
Posted by: Tomjr
from Metairie La
[This review was collected as part of a promotion.] I purchased this mfp as a replacement for an HP that the ibk cartridge broke. I little this Xerox as it does a great print job with fast quality copied. I highly recommend this one for the price
Written by a customer while visiting xerox.com
Customer Rating
5
Great printer
on May 9, 2024
Posted by: Spence
from Pennsylvania
[This review was collected as part of a promotion.] We purchased this printer for our business. It works great. It’s fast and easy to use. I would recommend it.
Written by a customer while visiting xerox.com
Customer Rating
3
Nice Look!
on May 9, 2024
Posted by: vanessaap
from Orange Park, FL
[This review was collected as part of a promotion.] I bought this a month ago and set it up. Unfortunately, the CD to load it on the computer was not for this printer. It is very noisy, I have never heard a printer make so many different noises when printing. Hmmmm. A little confusing with directions on settings.
Response from xerox.comBy Xerox Customer Support, May 24, 2024
I apologize that you are experiencing problems with your Xerox B225 device. We would be happy to help you resolve these issues. Can we recommend you check out these articles from our Support pages:
The printer is making unusual noises: https://www.support.xerox.com/en-us/article/KB0327606
Please also consider using the Xerox Easy Assist Mobile App for self-support. Specifically, CareAR Instruct or the live chat option, which are both found under the Support Center tab in the app.
This link provides further detail: https://www.xerox.com/en-us/workplace-apps/xerox-easy-assist
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
The printer is making unusual noises: https://www.support.xerox.com/en-us/article/KB0327606
Please also consider using the Xerox Easy Assist Mobile App for self-support. Specifically, CareAR Instruct or the live chat option, which are both found under the Support Center tab in the app.
This link provides further detail: https://www.xerox.com/en-us/workplace-apps/xerox-easy-assist
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com