Customer reviews from lenovo.com
Lenovo - Rechargeable USI Pen for 300e/500e Chromebook Gen 3 - Black
Average customer rating
2.2
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
6
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for Lenovo - Rechargeable USI Pen for 300e/500e Chromebook Gen 3 - Black
Posted by: Brian Billy
from Pasadena, California
Verified Purchase:Yes
This product is terrible, it is an overpriced piece of junk that registers roughly 50% of the things I draw. Drawing a letter, it will randomly stop working and leave a blank space in the line I was making. Please do not waste your money on this product.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 30, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We understand your frustration.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: tarnaud
from Grand Coteau LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The stylus works great. I had to order a replacememnt for the original because it cracked.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Krish Student
Verified Purchase:Yes
Great Stylus and Excellent Lenovo Pen with versatility
Written by a customer while visiting lenovo.com
Customer Rating
1
It broke within 3 weeks
on May 14, 2023
Posted by: Thispensucks
from Hong kong
My school gave me a chromebook that came with this pen and the red tip at the end broke off… and now i have to buy a new one because my school wants to and it is so expensive for something that is not very durable
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, May 17, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
To accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Very Respectfully,
Subhash_Lenovo
To accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Do not want to leave name
Verified Purchase:Yes
My School District has the chrome books and they don’t have any so I had to buy one.
Written by a customer while visiting lenovo.com
Customer Rating
1
The tip of the pen fell off in the first 4 weeks
on February 25, 2023
Posted by: Jos007
from Melsele, Beveren
[This review was collected as part of a promotion.] I got it from my school. In the first 4 weeks I had it the tip of the pen fell off,because I took it out of my chromebook. Now I can't use it anymore and have to buy a new one because my school asked for it.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, February 27, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience.To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Regards,
Subhash_Lenovo
Regards,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Poor Durability
on January 18, 2023
Posted by: Sahzail
from Houston, TX
Although it has quick recharge, red tip of pen breaks too easily
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 19, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
it broke
on September 23, 2022
Posted by: bob2723
from houston
used it for 2 weeks and it keeps falling out the laptop.got this from a school laptop and the orange end came off
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 26, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com