Do NOT reccomend from a "not sponsored" customer..
on August 8, 2025
Posted by: CMAT
Don't purchase.... I was on the phone for 2 hours with absolutely no help. Told me to delete all of my photos so I would have enough storage for the device??? LOL. If you have high volume photo and video like me this is not for you. They also transferred me and they hung up. Please do better.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, August 8, 2025
Sorry to hear about your experience. Kindly ensure you have enough free space on the drive. For large photo and video files, we recommend transferring in smaller batches. We'll share your feedback with our support team to improve the service experience. We'd like to have another opportunity to assist you with it. Kindly connect with us at: https://support-en.sandisk.com/app/askweb
I've been a long term user of SanDisk SSDs and this particular SSD is versatile, portable, and work well both with my iPhone and my macbook...definitely would recommend...its quite easy to move photos from my iPhone to the SSD.