Customer reviews from nutribullet.com
NutriBullet - SmartSense Blender Combo, 5-speed blender, 1400 Watt. White - Matte White
Average customer rating
4.4
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
71
4 Stars
12
3 Stars
5
2 Stars
3
1 Star
6
72%of customers recommend this product.
(
18 out of
25)
Customer Reviews for NutriBullet - SmartSense Blender Combo, 5-speed blender, 1400 Watt. White - Matte White
Customer Rating
2
Fantastic (when it works!)
on September 19, 2026
Posted by: Dan K
★★★☆☆
I really like the NutriBullet SmartSense, but unfortunately the main blender pitcher does not work reliably and I likely need a replacement. The regular NutriBullet cup works perfectly every time, so the problem seems isolated to the large blender pitcher or its connection to the base.
When it does connect properly, the blender works great—powerful, convenient, and exactly what I wanted. But the large pitcher only engages inconsistently. Sometimes it blends normally; other times I can hear the motor running without the pitcher/blades properly catching.
That’s a pretty significant issue because the large blender was the primary reason I bought this model, especially for sauces and larger batches. I otherwise really like the machine and suspect mine simply has a defective pitcher or coupling mechanism.
I’d be very happy with the product if NutriBullet could replace the defective blender pitcher/assembly.
Response from nutribullet.comBy NutriBullet, Capital Brands, November 4, 2026
We are so sorry to hear that. We will do everything in our power to make it right. Please don't hesitate to contact us at 855-346-8874; we'll be happy to help you. Our hours of operation are Monday through Friday from 9:00 AM to 8:00 PM EST.
Written by a customer while visiting nutribullet.com
Customer Rating
4
Great Machine
on September 1, 2026
Posted by: Rusty1
from Pennsylvania
Gender:Male
I bought this unit 2 weeks ago and have had two lock out issues.
I would recommend this to a friend!
Response from nutribullet.comBy NutriBullet, Capital Brands, November 4, 2026
We noticed you posted a review. Thank you for taking the time to share your experience and provide us with your feedback. At NutriBullet, we want you to be happy with your purchase.
Written by a customer while visiting nutribullet.com
Customer Rating
1
Smart Touch died right after warranty
on August 9, 2026
Posted by: Married4gd
from Hayward, California
Gender:Female
I bought this product in June of 2025 and it completely died immediately after the year warranty date. The electronic controls lit up but did not function. I tried all the suggestions to fix it with no luck. The blender was used less than 20 times! I thought Nutribullet to be a good quality product. Not anymore. :(
No, I would not recommend this to a friend.
Response from nutribullet.comBy NutriBullet, Capital Brands, November 4, 2026
We are so sorry to hear that. We will do everything in our power to make it right. Please don't hesitate to contact us at 855-346-8874; we'll be happy to help you. Our hours of operation are Monday through Friday from 9:00 AM to 8:00 PM EST.
Written by a customer while visiting nutribullet.com
Posted by: Nant
Verified Purchase:Yes
Terrible quality. Had to run a smoothie cycle 5 times before it actually blended one portion of frozen fruits.
No, I would not recommend this to a friend.
Response from nutribullet.comBy NutriBullet, Capital Brands, November 4, 2026
We are so sorry to hear that. We will do everything in our power to make it right. Please don't hesitate to contact us at 855-346-8874; we'll be happy to help you. Our hours of operation are Monday through Friday from 9:00 AM to 8:00 PM EST.
Written by a customer while visiting nutribullet.com
Posted by: Steve L
from Taylor Michigan
Gender:Male
Verified Purchase:Yes
This thing is so powerful. Been making fruit smoothies everyday since and frozen margaritas
I would recommend this to a friend!
Response from nutribullet.comBy NutriBullet, Capital Brands, November 4, 2026
We noticed you posted a review. Thank you for taking the time to share your experience and provide us with your feedback. At NutriBullet, we want you to be happy with your purchase.
Written by a customer while visiting nutribullet.com
Posted by: ROB x
from EVERYWHERE
Gender:Female
Verified Purchase:Yes
DIFFICULT TO CLEAN THE BLADES & BLADES GET CAUGHT, HAVE TO STOP & SHAKE THE PITCHER UP CONTINUOUSLY
No, I would not recommend this to a friend.
Response from nutribullet.comBy NutriBullet, Capital Brands, November 4, 2026
We are so sorry to hear that. We will do everything in our power to make it right. Please don't hesitate to contact us at 855-346-8874; we'll be happy to help you. Our hours of operation are Monday through Friday from 9:00 AM to 8:00 PM EST.
Written by a customer while visiting nutribullet.com
Posted by: Anonymous
from Virginia
Gender:Male
Verified Purchase:Yes
This Nutribullet is shaping up to be the best one I’ve owned. The Auto feature actually analyzes the contents and blends everything perfectly. My main hope is durability — I’ve already gone through three Nutribullets because they just don’t seem to last. I use mine every day, and the 600‑watt models never held up. This one is 1400 watts, and so far I’m encouraged by how strong and smooth it runs. Time will tell, but it’s off to a great start after one month.
I would recommend this to a friend!
Written by a customer while visiting nutribullet.com
Customer Rating
5
Powerful!
on April 3, 2026
Posted by: Tag18
Gender:Female
Just replaced my 1200 watt Nutribullet and love this one even more!
I would recommend this to a friend!
Response from nutribullet.comBy NutriBullet, Capital Brands, April 8, 2026
We see that you posted a review. Thank you for taking the time to share your experience and provide us with your feedback. At NutriBullet, we want you to be happy with your purchase.
Written by a customer while visiting nutribullet.com