Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,968 Reviews)
Rating breakdown 2,968 reviews
5 Stars
2,015
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product.
(
2,158 out of
2,461)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: electrict
Verified Purchase:Yes
[This review was collected as part of a promotion.] you had a promotion for a free tooth brush attachment which ou said expired when i applied for it. Pleasehonor what you advertise ther was no expiry date on the offer. otherwise its baitand switch
Response from philips.comBy Alexandros, Global 247, May 23, 2026
Hello,
Thank you for bringing this to our attention. We’re sorry to hear about the experience with the promotion and understand your frustration if the offer did not work as expected.
We’d like to look into this further and review the details with you. When you have a moment, reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback we’re here to help.
Best regards,
Philips Consumer Care
Thank you for bringing this to our attention. We’re sorry to hear about the experience with the promotion and understand your frustration if the offer did not work as expected.
We’d like to look into this further and review the details with you. When you have a moment, reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Better than expected!
on September 3, 2021
Posted by: Swarf
Gender:Male
[This review was collected as part of a promotion.] I was interested to try this and did think I would like it, but I ended up loving it. My teeth have never felt cleaner.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Amazing
on September 3, 2021
Posted by: EnmyD
Gender:Female
[This review was collected as part of a promotion.] I loved it, it leaves my teeth very clean and above all it does not hurt me, especially since my gums are sensitive
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great toothbrush
on September 3, 2021
Posted by: Jcar992211
Gender:Female
[This review was collected as part of a promotion.] I received this product for free as part of a product test.
I really enjoyed using this toothbrush. It made brushing more easy and in my opinion more fun. I felt like you got my teeth really clean and helps get all the little spots that a regular toothbrush cannot reach.
I really enjoyed using this toothbrush. It made brushing more easy and in my opinion more fun. I felt like you got my teeth really clean and helps get all the little spots that a regular toothbrush cannot reach.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great toothbrush
on September 3, 2021
Posted by: Zoltar80
Gender:Male
[This review was collected as part of a promotion.] This is my first time using an electric toothbrush, and I am happy I made the switch. I find that my mouth feels much cleaner than when using a traditional toothbrush, and I find the product super easy to use. I have received the product for free as part of a product test.
Written by a customer while visiting philips.com
Customer Rating
5
Best toothbrush on the market.
on September 3, 2021
Posted by: Shawna G
Gender:Female
[This review was collected as part of a promotion.] This is the best toothbrush I have ever used. It is so soft and gentle, yet cleans my teeth better than any other. The pressure indicator is awesome so you don't hurt your gums. I never realized how hard I brush until I started using this. The charge holds for 2 weeks and it charges quick.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great toothbrush
on September 3, 2021
Posted by: Summerangel25
Gender:Female
[This review was collected as part of a promotion.] This comes in very little packaging, of a recyclable material which I like. It was ready to unbox, use for the first time, and continue using without issue.
I wish the handle was a little grippier and the sound while brushing was a bit quieter but overall I like this product. It does everything right and helps hold me accountable for brushing more frequently because it's fun to use. Plus the vibration of the electric movement helps vibrate excess plaque off teeth as you're using it, so you're getting twice as much accomplished for the same amount of time and effort. I would purchase this product again and would also recommend it to others.
I received this product for free in exchange for my honest review.
I wish the handle was a little grippier and the sound while brushing was a bit quieter but overall I like this product. It does everything right and helps hold me accountable for brushing more frequently because it's fun to use. Plus the vibration of the electric movement helps vibrate excess plaque off teeth as you're using it, so you're getting twice as much accomplished for the same amount of time and effort. I would purchase this product again and would also recommend it to others.
I received this product for free in exchange for my honest review.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great product, gentle on teeth
on September 3, 2021
Posted by: AB13
Gender:Male
[This review was collected as part of a promotion.] This product is easy to use and really soft/gentle on teeth. Having tried other types of powerbrushes in the past, I felt like they have bounced off teeth and rough. However, this brush is great, and really soft and does not feel like it is pounding on my teeth. It is a bigger brush head so covers more area and having the timer and 30sec timed zone has really helped me focus on the 4 sections of my mouth evenly. Definitely recommend to purchase.
I would recommend this to a friend!
Written by a customer while visiting philips.com