Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4 out of 5
4.4
(2,967 Reviews)
Open Ratings Snapshot
Rating breakdown 2,967 reviews
5 Stars
2,014
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product. 
(
2,157 out of 2,460
)
Best Buy Privacy Policy
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
5 out of 5
5
enjoy the fact that it tells you when you should m
on March 29, 2026
Posted by: Smiling better
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish I knew about this product years ago. Maybe I wouldn’t have had the problems.
I would highly recommend this to every single person that has their own teeth.
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
I am liking what I see so far.
on March 30, 2026
Posted by: ColombianSieber
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hard to give a 5 because I won't see the dentist for another 5 months, only then will I see the effectiveness from the change to this brushing system.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Sonicare 4100
on March 30, 2026
Posted by: Cooper4
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I will start this review by saying I could never use a regular toothbrush. After using Sonicare the first time, I was hooked. I love these toothbrushes. My entire family of 5 have them and have for decades. Recommended by my dentist due to oral surgery I began my journey with your product almost 20 years ago. We purchased the cool colored kid ones for all 3 of our children; and everyone loved them. Noting it was especially helpful during the orthodontic phases. It seems over the past 2-5 years the products we purchase no longer last any considerable amount of time. This is in comparison to when we first began buying them which was 12-15 years ago. Every time I replace one it seems it is a shorter amount of time before something faulty with the product occurs. The most recent happens to be the button eroding to expose the metal underneath. The charge doesn’t hold as long and the quadrant pacing doesn’t seem to work either. It’s disappointing with such a reputable brand that it appears quality of manufacturing has declined. Additionally, you don’t stand behind your product. I don’t believe a product with the price tag you put forth should need replacing within or under 2 years. The first few we purchased worked perfectly for many many years, never any issues. In fact, the only reason we ever replaced them was because they were old and the wear and tear was showing; and new sleeker models were released which prompted us to upgrade. It would be nice if these weren’t the new disposable version of electric toothbrushes. I actually just purchased another one for myself, as this pink one was for my daughter. It’s time to start researching other brands for longer durability and longevity which is a shame because all 5 of us love our Sonicare’s. Sincerely sad and dissatisfied over the last 3-5 years.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Top Electric Toothbrush
on April 3, 2026
Posted by: EB440
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently the newest version of the 4100 Series to replace my old version. The newest version is slightly smaller in diameter. The electric toothbrush does a very good job of cleaning my teeth while brushing. A very good electric toothbrush..
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Well-made electric toothbrush
on April 3, 2026
Posted by: Shopaholic45
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased a new Sonic electric toothbrush to replace a six-year-old Phillip's toothbrush.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Only charged it once so far, goes and goes!
on April 5, 2026
Posted by: Happy mouth now!
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this sonic toothbrush! Perfect for my whole mouth gums teeth the works!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
I would consider buying this product again.
on April 7, 2026
Posted by: Jocko26
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve only been using this product for two months and thus far have been very satisfied. However, a little larger diameter handle would be easier to hold and a flat side opposite the on/off switch would make a nice reference point for keeping the desired brushing angle.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
It is a great toothbrush
on April 8, 2026
Posted by: Charles1953
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just purchased a Sonic electric toothbrush 4100 series HX3681/23, I really like it. It has 2 speeds which I like, 1 so you can brush at the base of your teeth & it is a little stronger to clean really well & then a slower speed if you have sensitive teeth or brush your gums. This toothbrush has no cords to get in the way as you charge it & it lasts for quite a while. It comes with a charging base, but you need to have your own adapter to plug into the wall.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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