Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,968 Reviews)
Rating breakdown 2,968 reviews
5 Stars
2,015
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product.
(
2,158 out of
2,461)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Pink312
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish it had come with at least one extra brush..
Written by a customer while visiting philips.com
Customer Rating
4
This product is great for those who brush too hard
on August 25, 2025
Posted by: Quiltmomma
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush does take some getting used to. I have always used an electric toothbrush but not the Sonic. It cleans good and I like the way it detects if you are brushing to hard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Vjvt
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have returned this toothbrush. It was so sensitive to the pressure that it didn't run a lot of the time and I barely had it on my teeth. The timer wasn't long enough to get all my mouth done. This is my third Sonic are so it's not like I didn't know what to expect.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, August 27, 2025
Hello!
Thank you for sharing your experience with the Philips 4100 Series HX3681/23 Sonic Electric Toothbrush. We're sorry to hear that it did not meet your expectations, especially given your familiarity with our Sonicare products.
We strive to provide high-quality oral care solutions, and your feedback is valuable. Regarding the pressure sensitivity, our Sonicare toothbrushes are designed to optimize brushing by reducing pressure to protect your gums and teeth. As for the timer, our toothbrushes typically have a built-in timer set to the recommended brushing time for optimal oral health.
Since this was your third Sonicare toothbrush and you’ve returned it, we want to ensure future products better meet your needs. If you need assistance with anything or choosing a model that suits your needs, feel free to get in touch with us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Thank you for sharing your experience with the Philips 4100 Series HX3681/23 Sonic Electric Toothbrush. We're sorry to hear that it did not meet your expectations, especially given your familiarity with our Sonicare products.
We strive to provide high-quality oral care solutions, and your feedback is valuable. Regarding the pressure sensitivity, our Sonicare toothbrushes are designed to optimize brushing by reducing pressure to protect your gums and teeth. As for the timer, our toothbrushes typically have a built-in timer set to the recommended brushing time for optimal oral health.
Since this was your third Sonicare toothbrush and you’ve returned it, we want to ensure future products better meet your needs. If you need assistance with anything or choosing a model that suits your needs, feel free to get in touch with us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Veldora
Verified Purchase:Yes
[This review was collected as part of a promotion.] I originally owned a burst toothbrush for 5 years, and it died. I was going to purchase a new burst, but the price increase was out of my budget. I started researching and settled on the sonicare. So far, a great toothbrush. I feel like my teeth are cleaner, the brush head is designed better than my last toothbrush, and it's very lightweight. Glad I purchased it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great toothbrush,great features,great price.
on September 3, 2025
Posted by: Lydell205
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use. 2 different speeds to choose from. It is priced reasonably. Cleans teeth better than manual brushing. It let's you know if you're brushing too hard, and when it's time to change brush head.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Harpsichord lady
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! It has a smaller footprint than my old one and simply does the job. I like that the timer is so obvious, so I know how long to brush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Longwood25
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Simple, easy to use and charge. great when I travel. Much better than the expensive models!
Written by a customer while visiting philips.com
Posted by: Mbentley2411
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this toothbrush! Stays charged for a good amount of time before having to recharge. Just wish the replacement heads were a bit more affordable.
I would recommend this to a friend!
Written by a customer while visiting philips.com