Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,967 Reviews)
Rating breakdown 2,967 reviews
5 Stars
2,014
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product.
(
2,157 out of
2,460)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
3
It doesn’t have the power of my previously owned o
on July 17, 2025
Posted by: 777me
Verified Purchase:Yes
[This review was collected as part of a promotion.] I find it less powerful than my last one.
Other than that it’s a good product.
Other than that it’s a good product.
Written by a customer while visiting philips.com
Posted by: MRichard
Verified Purchase:Yes
[This review was collected as part of a promotion.] Switched from an Oral B. Seems to be much better as the brushing frequency ix much higher. So far, I like it a lot.
Written by a customer while visiting philips.com
Posted by: cje68
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product is really cute. I wanted to replace my old workhorse, a Sonicare from 2015. It still worked great, and I just replaced the brush heads. I threw it out when I received this one (the white surface was beginning to yellow), but I wish I hadn't!
The new product is very small and has an extremely soft touch. It doesn't feel like I'm getting my teeth really clean.
The new product is very small and has an extremely soft touch. It doesn't feel like I'm getting my teeth really clean.
Written by a customer while visiting philips.com
Posted by: Scissorgrl66
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve always liked sonicare brushes
This one doesn’t hold a charge longer than 5 days with 2x a day use.
This one doesn’t hold a charge longer than 5 days with 2x a day use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Teether
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it fully charged but when I noticed that I am not able to charge it. The company sent me broken charger. Also, when I sign up they promised heads brush- never got it. Very disappointing ! Brushing experience was good overall.
Written by a customer while visiting philips.com
Posted by: vacatb44
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The power is lacking, but the size works well for travel. I have used Sonicare Tooth brushes for over 20 years, I am used to your top toothbrush and was unimpressed with the 4100 series.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
The base is smaller than my previous toothbrush.
on July 29, 2025
Posted by: extra brushing
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a replacement toothbrush under warranty. It is not as strong as my previous sonicare.
Response from philips.comBy Philips Consumer Care, July 30, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the replacement of your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the replacement of your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Ismael456
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved the sonicare but it stopped working after a couple of weeks. I returned it and bought a new sonicare. It cleans your teeth very well.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 30, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare 3100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare 3100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com