Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,967 Reviews)
Rating breakdown 2,967 reviews
5 Stars
2,014
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product.
(
2,157 out of
2,460)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: mommasita13
Verified Purchase:Yes
[This review was collected as part of a promotion.] The 4100 does not work properly. This is the second one that I had it won't vibrate when brushing. I do not recommend this model. With that said Philip did replace it with the 5100 and there is no comparison in brushes. Highly recommend the 5100 series.
Response from philips.comBy Philips Consumer Care, June 14, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: ellee
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist suggested I try an electric toothbrush. At 85 I'm pretty well set on my ways, but I thought I'd give it a try. It took a few days to get used to the feel, but now I realize its the best thing I've done for my mouth hygiene. My teeth and tongue are cleaner and coffee stains are gone (I drink a lot of coffee). This brush has no "bells and whistles", just a 30 second alert to change your quadrant. Its easy to use and outperforms any convectional toothbrush.
Written by a customer while visiting philips.com
Posted by: Denzo
Gender:Male
Verified Purchase:Yes
Poor quality. Almost fell apart. Motor is weak and noisy
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 7, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Bulldog 02
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I really like our new toothbrushes. They do an excellent job of cleaning and polishing. Sure glad we purchased them!
Written by a customer while visiting philips.com
Posted by: Boibby
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very professional and polite I enjoyed the interaction
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dufus
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly, I didn't think I'd like this at first. I've never used an electronic toothbrush and it felt very
weird at first. The roof of my mouth was so ticklish that I could barely tolerate it on the
Inside of my upper teeth. But in time I got used to it and I now love it.
weird at first. The roof of my mouth was so ticklish that I could barely tolerate it on the
Inside of my upper teeth. But in time I got used to it and I now love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
High quality electric toothbrush for a good price
on July 11, 2025
Posted by: Hornbeam
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using Philips Sonic toothbrushes for years, various models, and like them a lot. My previous toothbrush was a 6100. The 4100 works fine and cost less, a good value. It's pink, which is fun. Keeps my teeth in good shape, which is the main point.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kim E.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brisel head replacements are way too expensive.
Written by a customer while visiting philips.com