Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,967 Reviews)
Rating breakdown 2,967 reviews
5 Stars
2,014
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product.
(
2,157 out of
2,460)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: N/AAA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Little inconsistent on speed. Sometimes only has slow speed.
Written by a customer while visiting philips.com
Posted by: Mangoman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] There were few basic problem with brush.
1. The brush head vibrates. During brushing, if we keep mouth open, it spills the paste on wash basin and mirror. How can we brush with mouth close?
2. There is actually no stand. Only stand is with with power outlet attached. It means I always have to plug-in the device which will consume electricity and also battery life would go down pretty fast. There should be only stand available and based on requirement, we can plug to power outlet attached
1. The brush head vibrates. During brushing, if we keep mouth open, it spills the paste on wash basin and mirror. How can we brush with mouth close?
2. There is actually no stand. Only stand is with with power outlet attached. It means I always have to plug-in the device which will consume electricity and also battery life would go down pretty fast. There should be only stand available and based on requirement, we can plug to power outlet attached
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, June 2, 2025
Hey,
Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We'd like to look into your case immediately and resolve your issue as quickly as possible.
Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We'd like to look into your case immediately and resolve your issue as quickly as possible.
Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Willy0912
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't feel that this toothbrush is as effective as the last one I had, it doesn't feel like my teeth are as clean as they should be. The last one I had, I bought in 2005, I thought it was the same model.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rob from Mountain City
Verified Purchase:Yes
[This review was collected as part of a promotion.] Do you enjoy that feeling your mouth has when your teeth have been professionally cleaned? That is what you get each and every time you use the Philips Sonic toothbrush! I cannot believe we waited so long before getting this device. I cannot wait to here what our dental hygienist has to say at our next visit. Based upon my experience, you will not be disapointed with your purchase of this device.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Chadd
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does the job, not as powerful as my last one from Philips. Do not like fact that the mode indicator is not on this model.
Written by a customer while visiting philips.com
Posted by: joooooo
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] my dental hygienist suggested it, but it doesn't do a thorough job. When done using it, there is still stuff left behind between teeth
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Ky7531
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an incredible toothbrush, I find it does a great job cleaning the teeth. I found my teeth getting white and gums are healthier. I would highly recommend this toothbrush to everyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ruger85614
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The only thing that sticks out positively is the price.
The strength of this toothbrush is weak. No power in the toothbrush. If you follow the guidance of the machine for when you brush too hard, you would barely be touching your teeth, let alone clean them.
The strength of this toothbrush is weak. No power in the toothbrush. If you follow the guidance of the machine for when you brush too hard, you would barely be touching your teeth, let alone clean them.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 13, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com