Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,967 Reviews)
Rating breakdown 2,967 reviews
5 Stars
2,014
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product.
(
2,157 out of
2,460)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: NYC Dental
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its pretty much the perfect toothbrush. My only criticism is that the battery could last a little longer so I don't have to travel with the charger.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Decent toothpaste if you don't mind a small head
on May 31, 2024
Posted by: cjh11
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the look, battery life is good, does a good but not great job. The head is small, but so are other electric toothbrushes.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bubbe J
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the clean feeling I have after using this appliance, but I think the barrel is too slick and is hard to manipulate when using it. Sometimes it slips because water and toothpaste coat the barrel. That is why I give it a 4 star. there should be some type of grippy surface when repositioning the brush head to move from one side of the mouth to the other.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Herkamer
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had Phillips previously, quality is not nearly as good. After brushing, I still have particles.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, June 5, 2024
Hi there,
Thank you for sharing your review, and we're sorry to hear that the performance of your Philips Sonicare 4100 Series is not as expected.
Please follow these instructions while brushing. Wet the bristles of the brush head. Apply a small amount of toothpaste (the size of a pea). Too much toothpaste will create excessive foam that will run down the handle. Place the bristles against your teeth at a 45° angle towards the gum line, and close your mouth around the brush head (to prevent spattering while brushing). Press the power button to start brushing. Apply light pressure and move the brush head slowly across the teeth in a small back and forth motion, allowing the brush to do the work. Continue this motion throughout your brushing cycle. Your toothbrush has a Quadpacer feature; you can divide your mouth into four sections. The Quadpacer will vibrate intermittently to tell you to move on to the next section. Clean your toothbrush after use by rinsing your brush head and bristles. Wipe the handle with a damp cloth.
If these instructions do not help or if you need any other assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for sharing your review, and we're sorry to hear that the performance of your Philips Sonicare 4100 Series is not as expected.
Please follow these instructions while brushing. Wet the bristles of the brush head. Apply a small amount of toothpaste (the size of a pea). Too much toothpaste will create excessive foam that will run down the handle. Place the bristles against your teeth at a 45° angle towards the gum line, and close your mouth around the brush head (to prevent spattering while brushing). Press the power button to start brushing. Apply light pressure and move the brush head slowly across the teeth in a small back and forth motion, allowing the brush to do the work. Continue this motion throughout your brushing cycle. Your toothbrush has a Quadpacer feature; you can divide your mouth into four sections. The Quadpacer will vibrate intermittently to tell you to move on to the next section. Clean your toothbrush after use by rinsing your brush head and bristles. Wipe the handle with a damp cloth.
If these instructions do not help or if you need any other assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: BrushandClean
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth are cleaner and whiter since using the 4100 electric toothbrush. I can reach areas of my teeth that were difficult to reach by manual brushing alone. The ability to keep the unit clean and the reminder to change the toothbrush head is a wonderful feature.
I wish the replacement heads could be a bit less expensive, but I'm willing to pay the price for ease of use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jam man
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Handle too Skinny. Make them Fatter ...............
No, I would not recommend this to a friend.
Response from philips.comBy Simran Devkumar, Philips Consumer Care, June 12, 2024
Hi there,
Thank you for taking the time to share your review with us. We're sorry to hear that you're not happy with the design of our Philips Sonicare 4100 Series Sonic Electric Toothbrush.
We appreciate your feedback and will share it with the product development team to help improve your experience in the future.
If you have any further questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for taking the time to share your review with us. We're sorry to hear that you're not happy with the design of our Philips Sonicare 4100 Series Sonic Electric Toothbrush.
We appreciate your feedback and will share it with the product development team to help improve your experience in the future.
If you have any further questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Nate18
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toothbrush works wonderful. Has good features. Smooth & gentle.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: krecix
Verified Purchase:Yes
[This review was collected as part of a promotion.] I highly recommend this toothbrush, has all the features you need.
Written by a customer while visiting philips.com