Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,967 Reviews)
Rating breakdown 2,967 reviews
5 Stars
2,014
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product.
(
2,157 out of
2,460)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Racquetman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love my Sonic toothbrush that I had for a year. Then I was having problems with it, and called the Warranty department and was sent a new one. I've had my replacement for a couple of months, but now sometimes it doesn't turn on, when I go to use it, when pushing the on button and sometimes, when brushing my teeth, if I push pressure on my teeth with the brush, the motor stops, then turns back on. Don't know if I was sent a refurbished one, but now I'm having issues again. Love this toothbrush when it works.
I would recommend this to a friend!
Response from philips.comBy Parvez Ansari, Philips Personal Care, March 6, 2024
Hi there,
Thank you for writing your review. We are sorry to hear that your Philips Sonicare Toothbrush is not working properly as it should be. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear that your Philips Sonicare Toothbrush is not working properly as it should be. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: soap@#+
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I hate the toothbrush. It is hard on the gums, and when you try to change the speed, it does whatever it wants. I do not recommend it
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips Consumer Care, March 10, 2024
Hi there,
We're sorry to hear about your experience with our Philips Sonicare Toothbrush. We appreciate your feedback and would like to assist you further. Please reach out to us via social media so that we can address your concerns and improve your experience.
We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
We're sorry to hear about your experience with our Philips Sonicare Toothbrush. We appreciate your feedback and would like to assist you further. Please reach out to us via social media so that we can address your concerns and improve your experience.
We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: vr17
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I enjoy the pressure sensing feature and quadrant timer aspect of this toothbrush. It seems durable and my teeth feel cleaner as a result.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gator Lee
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used electric toothbrushes so long, I don’t really remember how to brush with the old standard toothbrushes. This Sonic model seems more powerful than others, and I really feel it is doing a superior job of cleaning my teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: bgibbs04
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was recommended to get an electric toothbrush by my dentist. I started doing my research and found this one. Being an electric toothbrush newbie, I wanted something good, but I also knew I wanted to be able to determine what I liked and dislike. I really like that a full charge last all week. I haven’t let it completely expire but I charge it every Sunday and the battery is strong all week. I like how sleek it is and how the stand doesn’t take up space. The 2 things that I would like for myself is a bigger brush head. I really enjoyed my REACH manual toothbrush from the dollar tree because i like the size of the brush head and that it came with a charging block. Otherwise I throughly enjoy my toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: zbra27
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used the toothbrush for 2 months now and I can say it does the job.
Written by a customer while visiting philips.com
Posted by: stretchen
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] When my last sonicare toothbrush died after 20 years of use I purchased a different electric toothbrush, after the disappointment of the sub par cleaning I purchased a new Sonicare and am delighted with it! I'll never go without it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent value and great way to keep your teeth !
on April 20, 2024
Posted by: Creast
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Changed out my old toothbrush for this model, great value and cleaner teeth than before. Love it!
I would recommend this to a friend!
Written by a customer while visiting philips.com