Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(2,967 Reviews)
Rating breakdown 2,967 reviews
5 Stars
2,014
4 Stars
511
3 Stars
190
2 Stars
120
1 Star
132
88%of customers recommend this product.
(
2,157 out of
2,460)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: mismatch but cleans well
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 5th Sonic toothbrush. They clean very well and keep the plaque away. I do not like the black with the white brush, think they should ship with the black brush to match the base. Also, I had to go out and get a converter to plug into the wall. Should come with one or make it a plug in.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Abear
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to replace my previous sonicare toothbrush that died on me. I like the smaller size and that it can be charged by a usb port. However, I am disappointed that it didn’t come with a carrying case. This could have been an oversight on my part when ordering and I am able to use my previous carrying case when traveling but a new case that fits the smaller size would have been nice
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gold tooth
Verified Purchase:Yes
[This review was collected as part of a promotion.] The body is too slim. Nice design but too small of a diameter. Can’t recharge the unit with an electrical outlet. This requires an additional piece. I prefer the older models. I have the water pick too. That body is too thick and that a comfortable way to hold. The opening on the side doesn’t allow to completely empty the container
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Summer2024
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old Sonic cleaned better. I will give it a little more time but feel I probably will be purchasing a new toothbrush.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Chops12
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I finally bought an electric toothbrush years after my dentist said I should. It's easy to use, and really gets your teeth and mouth clean, well within the 2 minutes it runs automatically.
Written by a customer while visiting philips.com
Posted by: AyJay
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] An electric toothbrush is so much better than standard, if used correctly. I have had other Sonic brushes in the past and they are a good product. The only concern I have is the on/off button is not too easy to distinguish. Other version had a deeper button that was easy to find. Otherwise, the current model is slim and nice.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nimrodo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans well, easy to use. Replacement heads expensive.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Terrible quality in all Philips sonicare brushes!
on July 25, 2024
Posted by: Ralphhimself
Gender:Male
This is my third brush. They last right about a year and they break. And if it's over the 1 yr warranty you're screwed. Just cheap junk. They are great when they wor, till they don't. This 4100 turns in and vibrates but the brush no longer moves. Had it a year and two weeks! Built in obsolescence I suppose like everything else these days. I'll find another brand.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, July 25, 2024
Hi there,
Thank you for writing your review. This is not the experience we wish you to have with your Philips Sonicare Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook
(@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us
via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. This is not the experience we wish you to have with your Philips Sonicare Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook
(@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us
via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com