Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,899 Reviews)
Rating breakdown 23,899 reviews
5 Stars
20,504
4 Stars
2,627
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Posted by: Cutie
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
Like my phone. Look far to use it longer for a more objective view.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 24, 2026
Hi Cutie, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are happy with your device, and that you are looking forward to using it for the foreseeable future. We have provided a link to the complete manual for your device to help you explore all of the enhanced features available on your device like Galaxy AI. We have also shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design
on February 25, 2026
Posted by: Dru2029
Way better than all the phone competitors.. I highly recommend Samsung phones
Response from Samsung USBy R&R Team, February 27, 2026
Hi Dru2029, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you are loving your device, and finding it so much better than others you have used in the past. Please, don't hesitate to reach out to us in the future any time you have questions or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: JWSa
from Fort Lauderdale, FL
Expertise:Intermediate
Verified Purchase:Yes
Great phone and high quality camera that takes great pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 5, 2026
Hey there JWSa, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are loving the usage and quality of your device, and that you are capturing amazing photos and videos with your device. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: deng
from Gardena, CA
Expertise:Beginner
Verified Purchase:Yes
this is waaaaaaaay better than my old s9 plus... i don't even know how to begin
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A must have phone
on October 7, 2025
Posted by: Mamanee69
[This review was collected as part of a promotion.] The phone's innovative design is certainly eye-catching and modern, setting it apart from previous models. Its powerful processor handles multitasking and demanding applications with impressive speed and efficiency. The vibrant display offers stunning visuals, making it a joy to watch videos and browse content. Furthermore, the camera system captures detailed photos and videos in various lighting conditions. Overall, the phone delivers a premium user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has such a clean design
on October 13, 2025
Posted by: Girlbot9
[This review was collected as part of a promotion.] Having a good galaxy ai enabled phone is super convenient for when cooking i can just ask it for substitutes or recipes or measurements while I'm hands deep in dough.
The s pen is super nice to have for quick note taking or apps that need you to sign things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful phone with amazing camera and smooth disp
on October 24, 2025
Posted by: GalaxyGuru
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a remarkable step forward in smartphone innovation, combining power, precision, and design refinement into a single flagship experience. Its massive 6.9-inch Dynamic AMOLED 2X display offers stunning clarity and vibrant colors, making every video, photo, and app look extraordinary. The adaptive 120 Hz refresh rate ensures seamless scrolling and gameplay, while the brightness levels make it easily readable even under direct sunlight. The sleek titanium frame and curved edges give it a premium, futuristic feel that perfectly complements its top-tier performance.
Powered by the Snapdragon 8 Elite for Galaxy chip and 12 GB of RAM, this phone delivers blazing speed and responsiveness whether you’re gaming, multitasking, or editing high-resolution content. Battery life remains solid with a 5000 mAh capacity, easily lasting a full day, and charging speeds are fast and convenient.
The highlight, however, is its exceptional camera system. The 200 MP main sensor captures incredible detail, while the dual 50 MP telephoto lenses offer crisp zoom performance up to 10× without losing quality. Low-light photography has improved noticeably, with enhanced Nightography features producing vivid and noise-free images. AI-assisted tools also make editing faster and smarter.
Running on Android 15 with Samsung’s One UI 7, the software feels smooth, clean, and full of productivity options. Combined with Samsung’s long-term update promise, the Galaxy S25 Ultra stand
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm loving this phone!
on November 2, 2025
Posted by: Bbelle
[This review was collected as part of a promotion.] The phone is great and reminds me why I love Samsung so much.
My only complaint is that I can't use the pen to take pictures anymore. I loveeeeed the Note 10 and being able to take pictures using the pen.
Value
5
Written by a customer while visiting Samsung US