Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(24,136 Reviews)
Open Ratings Snapshot
Rating breakdown 24,136 reviews
5 Stars
20,699
4 Stars
2,654
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
I love my Galaxy S25 Ultra and it's AI features #1
on April 20, 2026
Posted by: M2thaE
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 ultra, with its new update, the AI features are just getting better and better! I'm a very satisfied and happy lifetime customer, looking forward to many many more years of great products to come! Samsung is #1
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product is a gem!
on April 20, 2026
Posted by: Melissaareadsitall
[This review was collected as part of a promotion.] My one and only complaint with this model is the pen veing on the bottom of the phone. I cant tell you how many times it has dropped out of the slide on the bottom, especially when the phone is dropped. Other than that, I love mine, and have enjoyed the amazing photography its allowed me to capture!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25 ultra galaxy phone
on April 20, 2026
Posted by: Galaxy81girl
[This review was collected as part of a promotion.] Can u say obsessed! This samsung 25 ultra galaxy phone is amazing! The AI is incredible. If you dont know how to use something or so something on your phone there is a place to go to in your apps and it tells you all you need to know about your phone and how to use it. Honestly I learn something new everyday about my phone. I am a samsung girl through and through!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25Ultra (unlocked) is the best phone ever!
on April 21, 2026
Posted by: CoolPlantsandOldVWs
[This review was collected as part of a promotion.] I'm older with a few health related issues, my S25Ultra is a life safer for scheduling, remembering appointments. I use my phone for for quick video memos for myself, kids, medical, etc. The simplicity of operating the phone is Great. The S pen makes it so easy to make notes on pictures of projects.
I do alot w Vietnam Vet program and the camera is great for events. I often use the AI features at events and have any asking for helping teaching them AI tricks. Nothing makes us feel younger than seeing a bunch of 60~90 year old people laughing because of AI.
I love my unlocked phone and even better I have my Watch7 synced so I can track daily mobility, sleep and rest. Never thought I'd be like Dick Tracy speaking into my watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding camera
on April 21, 2026
Posted by: Davie
from Boston
Expertise:Intermediate
Verified Purchase:Yes
My wife always been a Galaxy fan so I got her the new S25 Ultra and boy was she in love with it. The best feature she loves is the camera and how clear she can take pictures. Definitely a must have for those camera and film aficionado.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features are great, it has the best camera
on April 21, 2026
Posted by: Trucker
[This review was collected as part of a promotion.] The AI is a great help, I'm use this phone for work, personal and entertainment. I'll probably never use any other phone. The camera takes better pictures than my 35 mm does.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Headline: A seamless blend of power and intelligen
on April 21, 2026
Posted by: Yemeniknight
[This review was collected as part of a promotion.] The **Galaxy S25 Ultra** has established itself as an indispensable tool in my daily life. It is rare to find a device that balances high-end professional utility with such immersive entertainment capabilities, but this phone manages both with ease.
### **Daily Integration and Performance**
My daily routine involves a heavy mix of creative work and multimedia consumption. For drafting and organizing long-form content, the precision of the S-Pen is unmatched. However, the integration of **Galaxy AI** is what truly sets this generation apart. The AI-driven productivity tools, such as the ability to summarize complex notes and translate text in real time, have significantly streamlined my workflow.
When it comes to downtime, the device excels in two major areas:
* **Streaming and Movies:** The display is breathtaking. The clarity and peak brightness make watching sports and high-definition films an incredible experience, even in bright environments.
* **Gaming:** The performance is consistently smooth. I use this device for intensive gaming, and it handles demanding titles without any noticeable drop in frame rate or excessive heat.
### **Impactful Features**
The camera system continues to be a standout feature. The level of detail captured in original photos is professional-grade, making it my primary tool for documenting family events and creative projects. Furthermore,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerhouse
on April 22, 2026
Posted by: DragonsBreathe
[This review was collected as part of a promotion.] Since first use, till now, no lagging issues, or freezing issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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