Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(25,145 Reviews)
Open Ratings Snapshot
Rating breakdown 25,145 reviews
5 Stars
21,574
4 Stars
2,769
3 Stars
479
2 Stars
149
1 Star
174
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4 out of 5
4
Fantastic phone, Upgraded chip is FAST,Anti glare
on May 25, 2026
Posted by: Samsung4Life333
[This review was collected as part of a promotion.] After upgrading from the S23 Ultra to the S25 Ultra, I am highly impressed with the performance improvements. While I miss the boxed edges, curved display, and Bluetooth S Pen gestures of the previous model, the S25 Ultra excels in several key areas:
Superior Efficiency: The upgraded processor is substantially faster and maintains much lower heat levels.
Battery Life: I’ve noticed a massive improvement in longevity due to the more efficient chipset.
Display Quality: The anti-glare screen is a significant upgrade and a standout feature of this model.
AI Integration: The new Galaxy AI features are intuitive and provide a well-rounded user experience. The opportunities are endless, they assist in countless ways.
Despite minor design preferences for the older chassis, this is an exceptional device with very few flaws.
Pair the S25 ultra with the Watch Ultra and the S pen is no longer necessary for gestures and remote control functions.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy
on May 25, 2026
Posted by: Mschelle12669
[This review was collected as part of a promotion.] Always learning new functions as they seem to be endless. Never fails, great updates and overall very dependable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First Samsung phone I've ever had an issue with
on May 25, 2026
Posted by: esb313
[This review was collected as part of a promotion.] I've always had a Samsung phone.for over the 20 years and my Samsung s25 ultra was the first phone I've ever had an issue with. I had to get a replacement phone due to charging port and battery issues. I also have issues with this phone when using my phone carriers wifi getting a signal. I do really like the features on the s25 Ultra especially the Galaxy AI.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Been a samsung owner form 2013
on May 25, 2026
Posted by: Lealtheseal
[This review was collected as part of a promotion.] I've had a great experience with all but one generation with the glass back, this phone has been a great upgrade from the s21, from the body design to the new AI features. The camera has been the my favorite feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on May 25, 2026
Posted by: Izangod
[This review was collected as part of a promotion.] Galaxy ai. Always been a fan of galaxy phones. Miss the note series but this will do
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the planet!
on May 25, 2026
Posted by: Dollface
[This review was collected as part of a promotion.] I love Samsung phones, they are the only brand I'll buy/use! Their servers are quick, their design of the phone is smooth and easy to work. The camera hands down has the best picture quality I've ever seen in a phone. The storage is excellent, the battery lasts a long time. I will never use anything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has many features and easy to use-
on May 25, 2026
Posted by: PlantLady
[This review was collected as part of a promotion.] I use my phone mostly for messaging, social media and games. I also use it to control a number of blue with for smart devices. The phone's probably more that I need, but I like it! I'm a terrible photographer, but even I can now take (as in edit) beautiful photos!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Details and Design
on May 25, 2026
Posted by: KillerQueen65
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra stands out due to its premium structural refinements and advanced imaging capabilities. [1, 2]
## Ergononic and Premium Design [3]
* Satin Finish: Smooth matte glass replaces gloss textures.
* Rounded Corners: Softer edges improve hand comfort significantly.
* Slimmer Profile: Reduced bezel size maximizes actual screen real estate.
* Titanium Frame: Robust build offers lightweight durability. [4, 5, 6, 7, 8]
## Advanced Display Details
* Anti-Reflective Glass: Eco² OLED technology cuts glare drastically.
* Uniform Bezels: Perfectly symmetrical borders frame the display.
* Under-Display Camera: Seamless screen continuity without visual interruptions. [9, 10, 11, 12, 13]
## Elite Camera Precision
* 200MP Sensor: Captures extreme crop-in detail without pixelation.
* ProVisual Engine: AI processing enhances textures and low-light clarity.
* Dual Telephoto: Dedicated optical lenses maintain sharpness at distance. [14, 15, 16, 17, 18]
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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