Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(24,068 Reviews)
Rating breakdown 24,068 reviews
5 Stars
20,645
4 Stars
2,648
3 Stars
457
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
I upgraded from the S23 ultra to the S25 ultra
on May 19, 2026
Posted by: Stickfut
[This review was collected as part of a promotion.] The S25 ultra is by far my favorite Galaxy product to date. I use my phone for work and it's extremely fast processing and technology make it a must have experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on May 19, 2026
Posted by: Vincenzo
[This review was collected as part of a promotion.] Came from an S23 FE and the upgrade can't be overstated feels so much nicer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs consumer control
on May 19, 2026
Posted by: Alwaysasamsunguser
[This review was collected as part of a promotion.] I don't like the fact that I can't group my apps i ons into folders nor the fact the main screen can't be changed and are locked in. However, some of the affects of software is nice. It just needs to be met in the middle where I can decide what my set of apps look like to the running software.
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey there Alwaysasamsunguser, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that there are aspects of your device that you enjoy using every day. We have provided a link to the complete manual for your device to help you best customize your device to your preferences. We have also shared a link to the Samsung Support Team if you have questions, or believe your device is not operating as intended. We appreciat you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
the features of this phone are great and give good
on May 19, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] is the best not only the phone but its fast motion great experience usining as a i had see and the ai great at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Laptop in my pocket
on May 20, 2026
Posted by: LINAAA
[This review was collected as part of a promotion.] It's like having a personal assistant with a laptop in my pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very durable and very user friendl
on May 20, 2026
Posted by: Jayboy
[This review was collected as part of a promotion.] Galaxy AI , I use my device for personal and buissness use and it had done great for me I truly love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on May 20, 2026
Posted by: Jesseca
[This review was collected as part of a promotion.] I love the device and the AI features offered. I have had Samsung devices for the last 10 years and am never disappointed. Galaxy AI is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on May 20, 2026
Posted by: Romeoprice
[This review was collected as part of a promotion.] The AI features are super good and they are constantly improving them with their updates. This phone is ahead of its time.
Value
5
Written by a customer while visiting Samsung US