Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,910 Reviews)
Rating breakdown 23,910 reviews
5 Stars
20,512
4 Stars
2,630
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Great phone with minor misses
on April 27, 2026
Posted by: Chimera
[This review was collected as part of a promotion.] I use my device mainly for personal usage. I stream a lot of media and it does great. Great screen, responsive UI UX, and decent speaker when I'm not using my headphones. The resolution is solid and the cameras are high quality. The Galaxy AI has its uses, but I find it doesn't always hit the mark with extracting text off the screen. Overall very pleased with the phone, but if the AI had some upgrades/updates it would be a 5 instead of 4 stars for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has all the features you will ever need.
on April 27, 2026
Posted by: Saint33
[This review was collected as part of a promotion.] The phone has all the features you will ever need. Not a big AI guy but this has all you will need. Glad it comes with 7 years of updates since I don't upgrade every year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Underrated for it's actual amazing value.
on April 27, 2026
Posted by: Galaxy0above0apple
[This review was collected as part of a promotion.] Upgrading to the ultra is a must for anyone looking for a multi use phone that won't need constant charging, lagging or reboots. My favorite part of this phone is the amazing photo quality. The images are top quality (even comparable to the new s26) and the zoom feature is top of the line. I use this phone to get flawless video and photo of my children's school performances. So even when the seating is at the furthest end, this phone captures quality for sharing, posting and enjoying.
Another amazing feature upgrade is the Galaxy AI. Get recommendations on photo enhancements, posts, messages or ask any questions you could possible imagine and get a fast, reliable answer. Need quick directions to the nearest pharmacy? Got it. Need help with a resume update? Got it. Need to add to a shopping list? A reminder to make that appointment? An alarm set? Samsung has enhanced their product line with the release of the s25 ultra. So much so, I'm waiting for the s27 before considering another upgrade. There doesn't seem a need yet with this gem in my pocket.
Another amazing feature upgrade is the Galaxy AI. Get recommendations on photo enhancements, posts, messages or ask any questions you could possible imagine and get a fast, reliable answer. Need quick directions to the nearest pharmacy? Got it. Need help with a resume update? Got it. Need to add to a shopping list? A reminder to make that appointment? An alarm set? Samsung has enhanced their product line with the release of the s25 ultra. So much so, I'm waiting for the s27 before considering another upgrade. There doesn't seem a need yet with this gem in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone got great camera and reception.
on April 27, 2026
Posted by: Yan102
[This review was collected as part of a promotion.] The quality of pictures is great.
The wifi connection is fast and got reception on the country and out of it regardless the carrier .
The wifi connection is fast and got reception on the country and out of it regardless the carrier .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has a durable build
on April 27, 2026
Posted by: Onlyonepepe
[This review was collected as part of a promotion.] The smartphone is optimized for your every day to day activities and together paired with there smartwatch makes samsung ecosystem pretty nice and seamless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've enjoyed using all the AI and camera features
on April 27, 2026
Posted by: Peakemmanuel
[This review was collected as part of a promotion.] I use my galaxy ultra for streaming and recording content for my social media channels. Although I have a 4k canon camera, I find myself using my phone more because of the quality and ease of use. I use the galaxy ai features a lot, especially for quick translations, erasing unwanted elements in my pictures, knowing what's on my screen... The use cases are all just incredible. I have tried other devices but the convenience that my s25 ultra offers is just incredible. Now I'm sincerely thinking about an upgrade to the 26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra phone
on April 27, 2026
Posted by: 4EverMe
[This review was collected as part of a promotion.] My Galaxy S25 Ultra phone takes awesome pictures! I absolutely love everything about this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all the way around
on April 27, 2026
Posted by: Gottagamer75
[This review was collected as part of a promotion.] Samsung really pushed “Galaxy AI” hard here—and this is where the phone stands out and where it’s a bit overhyped.
🔥 What’s actually impressive
Cross-app AI actions
You can ask it to do things like summarize a message, pull info, and send something—all in one flow. This is a legit step forward vs older assistants.
Live call assist / transcription
AI can screen calls, transcribe, and summarize conversations—basically acting like a personal assistant.
Photo AI (Generative Edit, object removal)
You can remove objects, expand photos, fix backgrounds—it works surprisingly well most of the time.
Writing + summarization tools
Emails, notes, texts—AI can rewrite, summarize, and adjust tone quickly.
“Now Brief / Now Bar” smart updates
Shows contextual info (weather, reminders, events) dynamically on your screen.
On-device AI performance boost
The chip has ~40% faster AI processing, so a lot of this happens quickly and locally.
🔥 What’s actually impressive
Cross-app AI actions
You can ask it to do things like summarize a message, pull info, and send something—all in one flow. This is a legit step forward vs older assistants.
Live call assist / transcription
AI can screen calls, transcribe, and summarize conversations—basically acting like a personal assistant.
Photo AI (Generative Edit, object removal)
You can remove objects, expand photos, fix backgrounds—it works surprisingly well most of the time.
Writing + summarization tools
Emails, notes, texts—AI can rewrite, summarize, and adjust tone quickly.
“Now Brief / Now Bar” smart updates
Shows contextual info (weather, reminders, events) dynamically on your screen.
On-device AI performance boost
The chip has ~40% faster AI processing, so a lot of this happens quickly and locally.
Value
5
Written by a customer while visiting Samsung US