Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,977 Reviews)
Rating breakdown 23,977 reviews
5 Stars
20,569
4 Stars
2,637
3 Stars
453
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,131 out of
1,318)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
Customer Rating
5
This product is fantastic
on March 30, 2026
Posted by: InfernoFission
[This review was collected as part of a promotion.] I usually use it for content creation, ordering presents for my kids and def use it for entertainment. Its such an amazing device and I'm excited for the future series of galaxies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its new and Unique and I like everything about it.
on March 30, 2026
Posted by: Joejr2u
[This review was collected as part of a promotion.] I like everything about my new Galaxy S25. All the new Apps and AI features that come with it as Well. I Love the New Photo features as well. Its intriguing to know that I can learn just from my phone as well. I did purchase some The new Galaxy Buds as well. I won't go into detail about that but I had an issue with the Buds but I won't go into that right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 30, 2026
Posted by: Jlorenzen26
[This review was collected as part of a promotion.] I have had this phone for a year and a half now and absolutely love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 Ultra review.
on March 30, 2026
Posted by: Lovetogolf
[This review was collected as part of a promotion.] Phone frequently has to reload when I'm looking at something. Sometimes it changes settings by itself. Not as fast as I expected.
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hey Lovetogolf, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important the uninterrupted usage of your device is to you every day. We have provided links to resources to help you with the frustrations you mention experiencing with the apps and refresh rate of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on March 30, 2026
Posted by: Jestexman
[This review was collected as part of a promotion.] This phone does it all. It's stable and fast. The only thing lacking would be a better battery life. The built-in AI functions are top Notch and very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the functionality of this device
on March 30, 2026
Posted by: Mikewfitz1
[This review was collected as part of a promotion.] I use my Samsung device to stream movies and play games, make phone calls, and set up calendar events. Samsung AI helps out quite a bit with all that.
I love the resolution of the screen. I love the sound output and earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. Performance best
on March 30, 2026
Posted by: Venkat123456
[This review was collected as part of a promotion.] AI features are good. Battery performance is good and quick recharge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for a daily used, you can do some light
on March 30, 2026
Posted by: GusguslikeCinderellamovie
[This review was collected as part of a promotion.] I used this phone not for just call, I used it for work like login into their web side and check their inventory and order items on the spot
Value
5
Written by a customer while visiting Samsung US