Customer reviews from lg.com
LG - 440 Sq. Ft. 9,800 BTU Through-the-Wall Air Conditioner - White
Average customer rating
4.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
40
4 Stars
19
3 Stars
4
2 Stars
1
1 Star
3
91%of customers recommend this product.
(
32 out of
35)
Customer Reviews for LG - 440 Sq. Ft. 9,800 BTU Through-the-Wall Air Conditioner - White
Posted by: Lafatlife
from Connecticut
Verified Purchase:Yes
I bought this about a month ago to replace a wall unit that was over 40 years old. We were afraid to it due to its age. I bought a wall sleeve to go with this and it fit like a glove. I liked the fact that it came with trim pieces as well to give it a finished look.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Satisfied but...
on July 17, 2023
Posted by: FishLG
from Ct
Bought a month ago, works good only problem is the display panel....very, very, very difficult to see the tiny lights even with a magnifying glass so you can imagine when using the remote it is impossible!. Poorly designed!
Pros: Quality, Performance
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Vettelex1
from Miami , Fl
Verified Purchase:Yes
Bought additional ac unit for bedroom to supplement central ac when wife blow drys her hair
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
not noisy
on July 6, 2023
Posted by: Tony B1
from New Jersey
[This review was collected as part of a promotion.] unit not noisy & runs well-on energy saver it sounds like it is coming on & in a few seconds it stops-no big deal it may just be checking if it is time to come on
Pros: ease of use, Quality, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Decent
on July 6, 2023
Posted by: boomer hammer
from amherst Ma.
[This review was collected as part of a promotion.] It works well a bit noisy but we are used to it. The change filter light comes on second time in two months,no place to reset so I unplugged and it reset.. The second time this happened it stayed on when I unplugged unit..
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great features, wonderful cooling product, love it
on July 6, 2023
Posted by: fancythecat
from Cabins, WV
I purchased this a month ago and love it, it cools the air remarkable well, it is totally awesome, thank you for making this product.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bostchip
from NH
Verified Purchase:Yes
Works fine but it's so loud. Also when I look from inside my house I can see daylight through the grill. That seems quite odd.
Response from lg.comBy Christian Jimenez, LG Social Media, June 12, 2023
We appreciate you posting the feedback for your 9,800 BTU 115 V Through-the-Wall Air Conditioner. We realize how much noise can put a damper on your routine. As a continuously innovating company, we're always seeking to improve our products and as a result, our customer satisfaction ratings. If you wouldn't mind, please feel free to fill out the following form: https://www.lg.com/us/support/feedback. (Please include your model number LT1016CER). We'd appreciate the submission and use it to assess whether to make improvements to future generation models. ^Chris
Written by a customer while visiting lg.com
Posted by: Jayme Severance
from New Hamphshire
Verified Purchase:Yes
Some people who reviewed this product cited common issues that may arise. These issues could've been addressed if such individual simply checked the LG website.
Having said that, this air conditioner works well for what I need. Almost too well. I actually have to shut the AC off sometimes because of how cold it gets. It's a solid product. I have no complaints with any noise it makes (virtually none), leakage, installation (it's intuitive, for the most part), or otherwise.
It is heavy, but considering the value it delivers, I don't mind. If this is being bought as a gift for a person who cannot lift heavy appliances, I would recommend having a person or two to help install the unit.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., June 22, 2023
Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai.
Written by a customer while visiting lg.com