Customer reviews from iliveelectronics.com
iLive - 32" Bluetooth 2.0 Sound Bar - Black
Average customer rating
4.5
(854 Reviews)
Rating breakdown 854 reviews
5 Stars
592
4 Stars
170
3 Stars
60
2 Stars
15
1 Star
17
94%of customers recommend this product.
(
730 out of
773)
Customer Reviews for iLive - 32" Bluetooth 2.0 Sound Bar - Black
Customer Rating
5
Sound Bar
on January 24, 2018
Posted by: Cece23
from Minnesota
Gender:Female
[This review was collected as part of a promotion.] Absouletly love this sound bar! It’s perfect size ( not to big and not to small) very easy to set up! Connects VIA Bluetooth. Sound Quality is amazing and it can be turned up very loud
I would recommend this to a friend!
Written by a customer while visiting iliveelectronics.com
Customer Rating
3
Remote is Useless
on December 29, 2017
Posted by: LAVandre
I just hooked up an iLive 32" sound bar and new Magnavox 32" HDTV for my Mom (Christmas present). The remote for the soundbar changes the TV channels. She has Comcast and the TV and iLive are connected to the cable box. Very frustrating that to raise / lower the sound, turn the power on/off or select sound type (Music / Movie / Dialog) the channel on her TV changes. Sound quality is good but the remote is all but useless. Also, I first tried the Optical connection to the cable box with the supplied cable and got no sound. Had to use the Stereo connections. The sound quality is good for what my Mom wants / needs but very frustrated the remote is useless.
Response from iliveelectronics.comBy December 30, 2017
LAVandre,
We're sorry for the frustration, unfortunately this is Comcast issue in which there is remote crossover. All we can suggest is turning the sound up using the Comcast remote instead. Let us know if we can assist you further.
iLive
We're sorry for the frustration, unfortunately this is Comcast issue in which there is remote crossover. All we can suggest is turning the sound up using the Comcast remote instead. Let us know if we can assist you further.
iLive
Written by a customer while visiting iliveelectronics.com
Customer Rating
3
sound bar remote
on September 17, 2017
Posted by: Key
After having the sound bar for about a year, the remote decided not to work. You push the up button and the sound goes down until you can't hear anything...you push the down button and the sound goes down also, until you can't hear anything. Then you have to manually push the buttons on the side of the sound bar to get any sound. We changed the battery...and that wasn't it. Now the remote doesn't work at all. What gives?
Response from iliveelectronics.comBy September 18, 2017
Hi Key,
We are sorry you are experiencing issues with your remote. Please contact us so we can help at prodinfo@dpiinc.com or 1-888-999-4215 where we can troubleshoot the issue and if nothing else, get you set up with a replacement remote.
We look forward to helping you get your sound system up and running again!
iLive Support Team
We are sorry you are experiencing issues with your remote. Please contact us so we can help at prodinfo@dpiinc.com or 1-888-999-4215 where we can troubleshoot the issue and if nothing else, get you set up with a replacement remote.
We look forward to helping you get your sound system up and running again!
iLive Support Team
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Poor Quality
on April 19, 2017
Posted by: Stefan
Everything seems to function but I get a buzzing sound from higher pitched sounds. Even on low volume. It makes using it pointless bc the noise is too distracting when you do anything. All I wanted was sound slightly better than my tv, but now I'm stuck with a vibrating sub par sound bar bc I got it at a store that's going out of business, so no returns.
Response from iliveelectronics.comBy April 20, 2017
Stefan, please give us a call or email us as we may be able assist you with this issue if we have more details. 1-888-999-4215 or prodinfo@dpiinc.com. Thank you for your business and taking the time to leave your honest opinion.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Less than average
on March 27, 2017
Posted by: Fox
For the price and quality of sound, the item is just ok. The fact that I don't get audio from the speaker when connected either from the tv or the blue ray player that I am using is why it gets such a low number of stars. On top of that, it doesn't automatically power off when it doesn't receive a signal. I'm expecting it to shut off automatically when I leave in the morning and it's still on when I get home the following day since I work 24 hr shifts. But as a Bluetooth speaker it's ok. I expected a bit more volume to come from it, but as far as the room size, it does it's job.
Response from iliveelectronics.comBy March 28, 2017
Dear customer, this speaker should be able to provide sound for TV and Blu-Ray. Please contact our consumer services team so that they can assist you with set up. Your satisfaction is important to us so please call or email us here and we'll see what we can do to assist: 1-888-999-4215 or prodinfo@dpiinc.com.
Written by a customer while visiting iliveelectronics.com
Customer Rating
2
Audio aux cord
on March 14, 2017
Posted by: Michael Elliott
Bluetooth works but aux cord does not register any sound.from tv.
Response from iliveelectronics.comBy March 15, 2017
Dear Michael, thank you so much for your business and leaving us a review. We're sorry to hear that you are having issues receiving sound using the aux in. To assist with this issue we would need to know more about how you have your TV set up. Please give our customer service team a call or email us about your issue, the specific equipment you're using and how it's connected and we can walk you through how to get your soundbar to receive audio. 1-888-999-4215 or prodinfo@dpiinc.com.
Written by a customer while visiting iliveelectronics.com