Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,572 Reviews)
Open Ratings Snapshot
Rating breakdown 30,572 reviews
5 Stars
26,170
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Las series S
on June 29, 2026
Posted by: Borrego0725
[This review was collected as part of a promotion.] Personally, I have always been a lover of Samsung and, in particular, of the Galaxy, I have had quite a few of them and dare I say that for me personally, the S25 ultra that I currently have has met each and every one of my expectations,also with the AI revolution is one of the best smartphones that samsumg being launch for products like this, I will always choose Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Always get this model
on June 29, 2026
Posted by: Thisisstupidandannoying
[This review was collected as part of a promotion.] Galaxy AI is easy to use in the model. S pen is an absolute must.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of a Kind
on June 29, 2026
Posted by: HDLegacy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily the best phone I’ve ever owned. The hardware is top-tier—the display looks incredible even in direct sunlight, and the camera takes unbelievably sharp photos. But what really sets this phone apart is Galaxy AI. Features like the "Now Brief" lock screen assistant and the context-aware seamless actions make multitasking effortless. It’s not just gimmicky software; the AI actually learns my habits, cleans up background noise in my videos, and saves me real time every single day. If you want a phone that feels like the future, this is it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy xs25 ultra
on June 29, 2026
Posted by: JasonVanclief
[This review was collected as part of a promotion.] I use Galaxy AI every now and then and this is a great phone I'm able to do a lot of stuff with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on June 29, 2026
Posted by: Lovephone
[This review was collected as part of a promotion.] Love my phone!
I cannot live without my phone
My phone is a savior
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Independent Contractor
on June 29, 2026
Posted by: Love2referee
[This review was collected as part of a promotion.] The phone has not let me down yet. From the Galaxy AI thru numerous documents sent back and forth, truly a benefit for my business.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung phone and other products
on June 29, 2026
Posted by: Purplepoison81
[This review was collected as part of a promotion.] I love using the galaxy AI it's has not failed me it helps with everything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device overall. Fast
on June 29, 2026
Posted by: Bosshogg727
[This review was collected as part of a promotion.] The phone is overall amazing. Fast and the camera is by far the best ive experienced so far. Samsung always has amazing quality products. The addition of galaxy ai has made everything easier to do and use features I've never experienced before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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