Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,576 Reviews)
Open Ratings Snapshot
Rating breakdown 30,576 reviews
5 Stars
26,173
4 Stars
3,458
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I look forward to the future with great impatience
on March 14, 2025
Posted by: Daaclovesamsung3
[This review was collected as part of a promotion.] First let's talk about the artificial intelligence it's very good by far the best thing I liked about the device. The camera took excellent dimensions and accuracy I liked a lot. The water and dust resistance is great and frankly unmatched. The battery life for me is great and is enough for me personally. The charging speed is also excellent for me because it gives me some time to be busy with things other than the phone, so this is an excellent thing for me. The weight of the device is good and makes you feel that you are take a device that deserves all the specifications it has, frankly. And don't forget the Bixby it's the coolest, but unfortunately it doesn't support the Hausa language.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A great was to learn to sleep
on March 14, 2025
Posted by: Scooter phone6
I really enjoyed the phone it allows us takes whether energy where ever we go to do
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the best
on March 14, 2025
Posted by: LadyTeteVirgo87
[This review was collected as part of a promotion.] I have the s25 ultra and I love it, I haven't used the audio eraser but I have used the now brief and it's exactly what I been needing especially when I'm listening to music cause I can just click on the next button without opening the app, And I also love the voice focus and the camera is amazing and also the flat screen I been waiting years for a flat screen phone and Samsung came through and the rounded corners are so perfect and my battery last til the next day also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worlds no1 smartphone and im a big samsung lover
on March 14, 2025
Posted by: Sohail
[This review was collected as part of a promotion.] I'm a very big samsung lover and very big samsung fan please buy samsung products because Samsung always focus on quality please guys support samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New and Improved S25 Ultra is a Welcome Upgrade
on March 14, 2025
Posted by: ConsistentPurchaser
[This review was collected as part of a promotion.] The seamless action across apps on this phone makes heavy use of the new processor. I love how quick things are and the upgraded storage is a welcome change. I do love the Now Brief since it makes positive use of new neural engine. Samsung has made new and improved changes and im glad they dont stray too far from their very good thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung And the new S25. It has been wonder
on March 14, 2025
Posted by: Harrimanfire7
[This review was collected as part of a promotion.] I love Samsung, I have been with them for almost 10 years and it will always be the best brand for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flagship in the market
on March 14, 2025
Posted by: Ardexa
[This review was collected as part of a promotion.] First off, the screen. Huge. Like, really huge. 6.9 inches. And, it's not just big. It's beautiful. QHD+ Dynamic AMOLED. Sounds fancy, right? Well, it is. Colors pop. Everything's smooth. 120Hz refresh rate? Yeah, it makes scrolling feel… buttery. You know, that feeling?
And the design? Titanium frame. Feels solid. Premium. Like, you're holding something expensive. Which, let’s be honest, you are. But, it doesn't feel clunky. It's sleek. Still an Ultra, so it's got that signature look. You know the one.
Now, the guts of this thing. The processor. Snapdragon 8 Elite for Galaxy. That's the name. Sounds intense, right? Well, it is. This phone? It doesn't lag. At all. Games? Smooth. Videos? No problem. Multitasking? Forget about it. You can have like, a million apps open. And it just… works.
But, the real star? The camera. 200MP main sensor. Two hundred. That's… a lot. Pictures are sharp. Like, you can zoom in and see details you didn't even know were there. And the telephoto lenses? They're insane. Zooming in? No problem. Clear as day. Or, well, clear as digital day.
And, you know what? The “Audio Eraser” feature? That’s something else. I went to a concert, right? Loud. Super loud. Video was great, but the background noise? Awful. But, with that feature? Gone. Just like that. Clean audio. Just the music. It was… magical.
Then there's the AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great fantastic in love
on March 14, 2025
Posted by: FANTYS25U
[This review was collected as part of a promotion.] I like the phone however the S Pen does not longer work as remote shutter which is disappointing to me.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 17, 2025
Hi there FANTYS25U, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are overall with the capabilities and usage of your new phone. We understand wanting to have the hands free experience with your camera, and we have provided a link to your full device manual. Within this resource there are both hand gestures and voice commands you can use with your device. We have also shared a link to the Samsung Support Team if you hae any questions about your new device. We appreciate you being a Ssamsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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