Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,564 Reviews)
Open Ratings Snapshot
Rating breakdown 30,564 reviews
5 Stars
26,162
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Fantastic phone with an amazing camera
on September 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the S25 Ultra because of the amazing 200mp camera. I use it all the time to take awesome, crisp, clear photos! The RAW Expert photo mode can't be beat!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this phone has awesome power
on September 14, 2026
Posted by: blueshadow5
[This review was collected as part of a promotion.] Stayed on flips for a few years but I had been wanting to go back to a full screen phone. I'm so happy I chose the s25 ultra. What an upgrade not just on screen size but much faster and handles everything I throw at it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A long needed upgrade and it was so worth it!
on September 13, 2026
Posted by: Josh04
[This review was collected as part of a promotion.] I chose the Galaxy S25 ultra when looking to upgrade from my previous phone. I was nervous at first but, the moment I first turned the phone on and seen the display along with the refresh rate I was blown away. It had been a while since I upgraded my phone, but im so glad I chose the S25 Ultra because I love it soo much... the battery and features of the phone is such a godsend and a breath of fresh air. I hope to continue with the samsung brand in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exquisite features
on September 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose this phone because of its very sleek and updated features. My favorite is the camera. Easy to navigate and takes pro photos. I would recommend this phone to anyone that has not owned this series.
I love upgrading my phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product took pictures not any other.
on September 13, 2026
Posted by: Mknmarriott
[This review was collected as part of a promotion.] I chose this device not only for the beautiful design but also for the great photo amd vidoes quality.
In my opinion, this devise has the best quality photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love with samsung products 😍
on September 12, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I have been using Samsung phone since I was a teenager. But I chose Samsung S25 ultra because it made my job easier. In 2020 when Covid-19 started, my job required to work remotely and we were not ready for, so by that time the Samsung Note20 with my best choice. I choose it because I could work with it remotely, and since that time I have been buying Samsung note series, and S series as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on September 12, 2026
Posted by: KimMyKim123
[This review was collected as part of a promotion.] I chose to buy the S25 Ultra 1TB phone and my only review is "It works smoothly and there's nothing to complain about."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones I've ever had
on September 12, 2026
Posted by: LupinKing3rd
[This review was collected as part of a promotion.] I chose to buy my Galaxy S25 Ultra after my S23 Ultra started having battery and overheating issues back at the tail end of 2024. I was considering potentially getting a Pixel, but chose to stick with Samsung. Best decision ever because from when I pre-ordered this phone in January of 2025.
I use it for everything, work phone calls and Zoom meetings, streaming music, watching shows and movies, scrolling social media, and taking LOG videos. I love the anti-glare coating that the put on the screen, which really helps especially when outside in sunlight. Oh, and one of the biggest things I used on it is Samsung Dex.
I found out about Dex back when I had an S10 in 2018 and didn't use it much with my S23 Ultra, but since getting my S25 Ultra, I basically use it almost every day. I use it basically Monday-Friday at work as a secondary work PC whenever I have to work outside of my regular office, I use it when I'm relaxing at home and want to watch foreign shows and movies that I'd normally have to use a PC to watch (b/c they aren't on Netflix or Prime Video) but with Dex, I don't need a PC for. Honestly I wish I had known about it sooner b/c it would've saved me so much grief in college when I didn't have a laptop. Now, I don't ever need a laptop because my phone basically is one. If I buy a new phone in the future, it's going to have to be a Samsung b/c Dex is something I never knew that I needed until I started using it. Now, I'm not willing to give it up.
Good job Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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